Reviews (969)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

Edited September 27, 2024

Gabriel S. was very helping in explaining some of our reward issues that needed resolve.

Parker Clay
United States
Over 5 years using the app
October 4, 2016

Seems to work smoothly so far. Set up instructions were clear and customization was easy.

Fossil Realm
Canada
About 3 hours using the app
November 23, 2016

Been very pleased with the product and with the support they offered me when I had any concerns

Agreeable Agony
United States
6 months using the app
August 2, 2016

A great app and incredibly helpful team that answered all my questions and helped us get set up!

Www Playfulpromises Com
United Kingdom
7 days using the app
Edited May 10, 2024

Stay away from this vendor, their customer Support simply doesn't exist or they are incompetent.

AA DANCE COSTUMES
United States
Over 1 year using the app
June 4, 2016

The Swell App is a very cost effective method for operating a customer loyal and referral program.

Jcb Products Electronics And Batteries
United States
3 minutes using the app
August 24, 2016

Excellent app for refferaland loyalty program to my clients. Im happy. Its very easy to programmer

Su Style Com
United States
27 minutes using the app
Edited June 21, 2025

Jerrah thank you so much for all the help. Love this app thank tou for making it easy to understand

Elianna's Bowtique
United States
Over 2 years using the app
March 27, 2017

This app is fantastic! Very easy to set up and customize! And they offer great customer support! :)

Leonie Dl
Canada
2 months using the app
November 18, 2018

Its easy to use and I love it... You can use this app in a lot of ways. I recommend it to everyone.

FCOBUY.COM
United States
About 1 month using the app