Reviews (35)
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Great products and great customer service. Synchronized updates in real time. Smooth process!
I'm very satisfied with app and customer service do far.
All my orders was fulfilled on time and delivered to my customer on time.
I had very nice experience with customer service, they have guide me very well with all my questions answered in a short time.
Thanks
Dear customer,
we are grateful for your feedback. It's our pleasure to provide the best customer service.
Thank you
In the beginning, it was very difficult for me to set up this app. However, Andrea did everything in her power to show me virtually and explain in details. I am so happy to understand how it works. The customer service support was amazing. Thank you for your time in helping me and my store. I am going to try this for the next 30 days and see how things go. Again, I encourage everyone to try their customer support team in case of problems. They are amazing. Excited to start the journey.
Dear customer,
thank you for your review, it was a pleasure to speak with you.
We hope to mutual collaboration for a long time, please feel free to contact us for any concerns.
Great interface and customer service support for any questions/queries. I have established e-commerce store and wanted to obtain additional inventory for the festive period. Sync2Fashion is right application for my needs.
Dear customer, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you soon.
GREAT!
A super user-friendly App with much attention to detail. The product assortment, support are also great. You can tell that there is a lot of passion behind this company.
Dear customer,
thank you for your positive feedback. We try the best at all times, to provide the highest quality service. We hope to serve you for many years!
I’ve been using Sync2 for my store and it’s been very reliable. Product imports are quick, stock and prices stay updated automatically, and orders are sent to the supplier without issues. Whenever I needed help, the support team responded fast and was genuinely helpful.
Thank you so much for your kind review!
We’re very happy to hear that Sync2Fashion has been reliable for your store. It’s great to know that product imports, automatic stock and price updates, and smooth order forwarding are all working well for you.
We’re especially pleased that our support team has been responsive and genuinely helpful whenever you needed assistance — that truly means a lot to us.
Thank you for your trust and continued support!
I started using Sync2Fashion just to test it, but it ended up saving me a lot of time. Adding products is simple, everything stays updated, and I don’t have to deal with manual orders anymore. It’s been a pretty smooth experience overall.
Thank you for sharing your experience!
We’re really happy to hear that Sync2Fashion exceeded your expectations and ended up saving you valuable time. It’s great to know that product importing is simple, updates run smoothly, and automated order handling has made your workflow easier.
We appreciate your trust and are glad your experience has been smooth overall. If you ever need anything, our team is always here to help!
Limited Access and Lack of Transparency
Despite the platform promoting access to over 20,000 branded products for dropshipping, our experience has been far from what was promised. When connecting via API, only a limited and unappealing subset of the catalog is made available—typically low-interest items such as socks and underwear—while the majority of desirable products remain inaccessible.
We reached out to support on two separate occasions for clarification, but unfortunately received no clear or actionable response. This lack of transparency and limited product offering severely undermines the value of the service for a business seeking high-quality, diverse inventory.
That said, we must acknowledge that the Guess bags we managed to sell were of impeccable quality, which speaks to the potential of the catalog if more premium products were made accessible.
Given these ongoing issues, we are seriously considering ending our collaboration with the platform.
We appreciate your detailed feedback on our product catalog and app. We're sorry you had trouble accessing the full range of products.
To clarify, all branded products are available in the section "available products" in the app , but the number you can import in app depends on your plan (e.g., up to 250 products on your current plan). We're working to make this clearer in our documentation and support.
We're glad you liked the Guess bags! We value your business and want to help. Would you be open to a quick call to discuss your needs and ensure you're accessing the best products for your business?
I prodotti offerti sono di buona qualità, nulla da dire su questo. Tuttavia, i prezzi sono troppo alti e, aggiungendo il margine necessario per coprire le spese e ottenere un guadagno, diventa impossibile vendere.
Altri competitor propongono gli stessi articoli a prezzi molto più bassi, rendendo difficile restare sul mercato.
Ho utilizzato la loro app per un anno intero e ho ottenuto una sola vendita, segno che qualcosa nei prezzi.
Peccato, perché il potenziale c’è, ma servirebbe una politica di prezzo più realistica.
Gentile cliente,
la ringraziamo sinceramente per aver condiviso la sua esperienza e per aver apprezzato la qualità dei nostri prodotti.
Comprendiamo perfettamente le sue osservazioni sui prezzi: il nostro obiettivo è offrire articoli di collezioni nuove di qualità, curati nei materiali e nella produzione, e questo può incidere sul prezzo finale rispetto a prodotti provenienti da altri mercati o con standard qualitativi differenti.
Detto ciò, siamo costantemente al lavoro per migliorare la competitività della nostra offerta e supportare al meglio i nostri partner dropshipping — anche attraverso promozioni, aggiornamenti di catalogo e ottimizzazioni dei costi di spedizione.
Ci farebbe piacere confrontarci direttamente con lei per analizzare insieme il suo caso e capire come aiutarla a ottenere risultati migliori.
Può scriverci a desk@griffati.com il tuo feedback è prezioso per continuare a crescere.
Grazie ancora per il tempo che ci ha dedicato!
Since I just started using the application, I can only say that I was surprised at how easy the application is to use. For now, all praise
