Syncee Premium AI Dropshipping

Syncee Premium AI Dropshipping

Reviews (553)

Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to quickly find and import a wide range of quality, trendy products from many suppliers. It simplifies multi‑supplier management with automatic inventory and product data sync, plus effortless order shipping updates and customer emails. Reviewers use it for data migration and custom feeds, and both retailers and suppliers report business growth. Support is frequently described as fast, responsive, and professional.

Edited September 24, 2019

good customer service helped fix my initial issues. Seem to work fine now
Customer service again very helpful!
Thanks
Again very helpful live chat option solved my issues setting up my task

Localbmxstore
Australia
Over 1 year using the app
January 16, 2018

One of the best service i have ever had also they are very helpful with any problems i had they where always keen to help and giving me advise what i can do. i highly recommend this app :)

Letang Auto Electrics
United Kingdom
About 1 month using the app
March 28, 2022

Great customer service, always very helpful and super responsive. They have also a lot of great resources and instructions and are really helpful when you try finding products for your niche.

EcofiedHome
United States
5 months using the app
Syncee replied March 29, 2022

Thank you for your 5-star review. We are so happy to read your words :) We always make sure to provide the best service to our clients. In case of any questions, feel free to let us know about it anytime!

Edited January 26, 2022

The support is always ready to help and go above and beyond to get things done. The app is made really well, easy to use, very dynamic and the staff are very friendly and helpful. Happy Customer!

Smartphone Shop
South Africa
About 1 year using the app
Syncee replied March 24, 2021

Thank you so much for your kind words! It means so much to us! If you have any questions, feel free to contact us anytime :)

Edited August 9, 2018

This App is simply awesome. It helps me import all my products out of an excel csv and map them to the correct location in my store. Can totally recommend! The Support Team is very very good, fast and friendly!

Thermedo
Germany
9 days using the app
March 22, 2022

Syncee is such a useful app and tool and the support team are fantastic, pretty much available at all hours on the instant chat, I found Melinda to be especially good at what she does and always found a solution and understood what I was asking. Thank you Melinda!

The KSSCo. Store
United Kingdom
About 1 year using the app
Syncee replied March 23, 2022

Thank you for your kind review. We are so happy to see you love how our app works and that you are satisfied with our customer service :) Anytime you have a question, feel free to contact us, we are here to help!

Edited May 23, 2024

Great app and great staff. The staff are very helpful and special thanks to Melinda, your help is appreciated. Also, special thanks to Laura. Laura communicated my concerns to the development team immediately and she helped me to resolve the issue very fast...thanks again!

Ninnwe
United States
About 2 years using the app
Syncee replied July 15, 2022

Thank you so much for your kind review. Our customer support team is here to assist you throughout your journey with Syncee. If anytime you have a question, please feel free to let us know about it. We are here for you!

May 18, 2018

5 stars
Importing products into our shop is an essential step and Syncee has been preforming perfectly. When any issues arose in getting the mapping and setup configured correctly their Customer Service was more than helpful and quick to respond. We had some special needs that they were able to work with us on. Great product, great team.

Itg Global
United States
3 months using the app
July 10, 2019

We needed custom development to sync our supplier's inventory feed to our online store and provide daily updated stock levels. Roland was very helpful and patient in setting this up for us and specifically to our requirements on the backend. 5 stars for customer service and as we are yet to have any sales processed for this particular product type, so far everything seems to be functioning as it should. Thanks guys!

Salt Gypsy
Australia
2 months using the app
June 13, 2022

I was using another provider to upload my manufacturers products to shopify but the partnership ended. While looking around in a panic, I discovered Syncee had the manufacturer on their platform. Using the Datafeed Product Upload, Syncee sorted the import task which has been flawless. New products are uploaded to my shopify store while only the quantity field is updated daily. I had initially tried to do the task myself but failed miserably. Syncee were very kind and patient while they took over and did the set up brilliantly. They are totally worth the price. I am currently on the 3000 product Mini Datafeed Plan. Tip:
When using the Datafeed Product Upload, make sure you have all available photos uploaded for products. I initially had just one photo uploaded per product despite there being more available. My mistake and it has been very quickly fixed, though I had to delete and reupload all the products again.

Merchandise Lane
United Kingdom
4 months using the app
Syncee replied June 14, 2022

Thank you for your 5-star review. We are more than happy to see you find everything you were looking for, in Syncee. It is great to see how helpful our DataFeed Manager is for you. Please, if you need help anytime in using Syncee, just feel free to let us know. We are here for you! :)