Syncee Premium AI Dropshipping

Syncee Premium AI Dropshipping

Reviews (552)

Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to quickly find and import a wide range of quality, trendy products from many suppliers. It simplifies multi‑supplier management with automatic inventory and product data sync, plus effortless order shipping updates and customer emails. Reviewers use it for data migration and custom feeds, and both retailers and suppliers report business growth. Support is frequently described as fast, responsive, and professional.

September 27, 2026

best

ithelix.store
United States
18 days using the app
Syncee replied September 28, 2026

Hi there,

Thank you so much for your positive review! We are glad to hear that you are happy with Syncee.
If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.

August 21, 2026

Best system I found, very helpful and easy

Tech Shop
United States
33 minutes using the app
Syncee replied August 25, 2026

Hi there,

Thank you so much for your positive review! We are glad to hear that you find Syncee helpful and easy to use.
If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our team is always happy to help.

Happy selling!

August 18, 2026

Very good selections for my store

Copper Vein Company
United States
6 days using the app
Syncee replied September 17, 2026

Hi there,

Thank you so much for your positive review! We are glad to hear that Syncee has been a good fit for your business.
If you need any assistance, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.

May 25, 2026

I have unsubscribed this app, yet they are still charging me monthly. This app must not be allowed by Shopify to take advantage of our bank information.

FiliGoods
United States
6 months using the app
Syncee replied May 26, 2026

Hi there,

We are sorry to read your review and understand how frustrating unexpected charges can be. Our colleague has already reached out to you regarding this matter, and we kindly ask you to reply to the message so we can review everything together.

Based on our records, the Syncee app and the related subscription were canceled on May 25, when the app was uninstalled from your store. The latest charge we can see was for the billing cycle running from Apr 28, 2026 to May 28, 2026, which had already started before the app was removed.

If there is anything unclear or if you have additional details you would like to share with us, please feel free to reply to our colleague’s message. We are happy to help and take a closer look at the situation together with you.

March 18, 2026

Using Syncee for 3 months - Support is inadequate and app is malfunctioning
For the past 2 weeks, despite correct settings (import lists set to inactive), the app continues uploading products with 0-stock variants to my store. This results in 2+ hours of daily manual cleanup work.
The scale of the problem:
26 products with 119 zero-stock variants keep re-importing
Manually deleted 7+ times - they reappear every time
Import lists confirmed inactive - app ignores the setting
Support response: Two weeks of the same copy-paste message: "Can you test? We'll have tech look into it." No investigation, no timeline, no resolution, no follow-up.
Business impact:
28+ hours wasted on manual deletions (2 hours/day × 14 days)
Polluted inventory data
Cannot trust the app's basic functionality
Half my store runs on Syncee - cannot uninstall despite app failure
This is not a minor bug - it's a core feature (import controls) completely failing. The lack of urgency from support makes it worse. I've provided screenshots, detailed reports, and clear reproduction steps. Still no fix, no ETA, just generic responses.
Would not recommend until they fix basic import controls and improve support responsiveness.

HenryPawHaven
Netherlands
4 months using the app
Syncee replied March 19, 2026

Hi there,

We are sorry to read your review and understand how frustrating this situation might have been.
While issues can occasionally occur with technical platforms, we addressed and fixed them on the same day you reported it. Our support team has also been responding to you in a timely manner with no delays.

Please feel free to message our support team via in-app chat or at support@syncee.com if you have any further questions. We are here and always open to help.

October 31, 2025

I originally had an issue where I was charged after canceling my paid plan, but I have to highlight how professional and responsive Syncee’s support team was throughout the process.

After I reached out and explained my situation, Imre from the management team personally reviewed my case, identified the issue, and ensured that my refund was processed quickly and smoothly.

I really appreciate the level of communication, fairness, and genuine care they showed, it’s rare to see this kind of attention to customer experience.
Thank you to the Syncee team for resolving everything with professionalism and respect.

Highly recommended for both the app and the quality of support!

Forever Dew
France
About 1 month using the app
Syncee replied January 8, 2026

Hi there,

Thank you so much for the positive review! We are glad that our support team could assist you quickly and efficiently. We appreciate your recognition of our communication, it’s important to us that every customer feels supported. If needed please don’t hesitate to contact us through the in-app chat.

August 1, 2025

I found the experience of searching for products very easy on Syncee, however, I think there just needs to be more variety in certain areas.

My Store
United Kingdom
About 1 hour using the app
Syncee replied August 4, 2025

Hi there,

Thank you for your review! We are happy to hear that you found searching for products on Syncee easy. We appreciate your feedback, and you are always welcome to contact us through the in-app chat if you need any assistance.

December 8, 2024

Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive.

The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products.

I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products.

Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.

Cover Culture
United States
About 2 years using the app
Syncee replied December 13, 2024

Hi there,

Thank you for your feedback. We apologize for any confusion you experienced. It seems there was some misunderstanding with the product deletion process and the filter feature. Our support team provided guidance on how to set up the filter to manage your import list effectively, and we’re here to assist you further if needed.

We also understand that it may take some time to adjust to new changes to design. The intention behind these updates is to streamline processes and enhance your experience, and we’re confident that once familiarized, the new structure will provide more control and efficiency.

Regarding support hours, our team was available during the time you mentioned, including on Thanksgiving, and we’re sorry if there was any misunderstanding. We strive to provide the best quality assistance, and your feedback is valuable to us as we aim to improve your experience with Syncee.

If you need additional support, please don’t hesitate to reach out to us via in-app chat or email. We’re here for you.

November 3, 2024

I would rate this app 4 out of 5 stars.

My experience with Syncee Collective Dropshipping has been quite positive. The platform offers a user-friendly interface that makes it easy to navigate through the various features. Setting up my store was straightforward, and I appreciated the extensive range of products available for dropshipping. The integration with my existing e-commerce site was seamless, and I found the syncing process to be efficient.

One of the standout features is the ability to filter products based on various criteria, which helps in curating a tailored inventory that aligns with my brand. The customer service team has also been responsive and helpful whenever I've had questions or needed assistance.

However, there are a few areas for improvement. I would love to see more in-depth analytics tools to track sales performance directly within the app. Additionally, expanding the product range in certain niches would be beneficial.

Overall, I highly recommend Syncee for anyone looking to start or enhance their dropshipping business. It has significantly streamlined my operations, and I look forward to seeing how it continues to evolve.

YARA.X6
Denmark
12 days using the app
Syncee replied November 11, 2024

Hi there,
Thank you for your review! We're glad you're enjoying Syncee. Thank you for choosing our solutions.

September 18, 2024

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

Street Rider Apparel
United States
4 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear you enjoy using Syncee. Your suggestions are valuable, and we appreciate your support. Thank you for choosing our solutions.