Syncee Premium AI Dropshipping
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Reviews (552)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it easy to quickly find and import a wide range of quality, trendy products from many suppliers. It simplifies multi‑supplier management with automatic inventory and product data sync, plus effortless order shipping updates and customer emails. Reviewers use it for data migration and custom feeds, and both retailers and suppliers report business growth. Support is frequently described as fast, responsive, and professional.
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Provided "support" with AI without even identifying it as AI. In doing so, they were also fairly inflexible on a billing question I had. No thanks!
Hi there,
We are sorry to hear about your experience. When you reach out, the first response may come from our automated assistant, but our human support team is always available in office hours to assist with more complex questions or issues.
Regarding billing, all subscriptions follow our policy on our website, and our team is available to explain any details if needed.
If you would like further clarification or assistance, you are welcome to reach out to us again via in-app chat or at support@syncee.com.
The worst. Got an order to fill, went to go pay and it kept saying add payment method.
Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.
Hi there,
Thank you for sharing your feedback, we are sorry to hear about your experience. We would like to clarify that Syncee itself should not slow down an online store. We also couldn’t find any previous support request from you regarding performance issues, so unfortunately we didn’t have the opportunity to investigate or assist. Our goal is to provide a smooth and reliable experience, and we are always here to help. If you are open to it, please contact our support team via support@syncee.com so we can look into this together.
This app is excellent — I can highly recommend it. It has helped us tremendously in serving our clients quickly and efficiently.
Hi there!
Thank you so much for your positive review! We are glad to hear that the app has helped you serve your clients quickly and efficiently. Thank you for being a member of our community.
Happy selling!
Runaway! Terrible Logistics. If you have taken the trouble to build a brand a customer loyalty do not use this app. It will diminish your brand. The Fulfillment process is a joke. Deliveries take 10 days plus and you have to dig through emails to find a tracking number affiliated with a sketchy Chinese carrier.
If you have a dropship company with zero branding, just swindling people who aren't familiar with Amazon, this app is for you.
If you're a small business owner building a brand RUN!
I only gave this 3 stars because most people only check the 3 star reviews. My real score is Negative A BILLION STARS. Again RUN!
Hi there,
We are truly sorry to hear about your experience. Your feedback is very important to us.
As Syncee operates worldwide, we work with suppliers from many regions including the USA, Canada, Europe, and more. Our goal is to make it easy for retailers and suppliers to build strong partnerships with local partners for fast shipping.
We are proud to have a community of established merchants collaborating successfully worldwide and we offer solutions helping them sell conveniently.
If you would like us help finding suitable suppliers for your store, we would be happy to assist you. We are also here to help with technical questions, including locating tracking numbers on your admin. Feel free to reach our support team anytime at support@syncee.com.
Whenever you have a problem, the Syncee team steps in promptly and offers great support.
Hi there,
Thank you for your positive review! We are glad to hear that you find our support team responsive and helpful. We are always here to assist you and ensure that your experience with Syncee is smooth and efficient. If you have any questions about Syncee, please don’t hesitate to contact us through the in-app chat.
Happy selling!
Had Rough Start, but the Syncee team, Peter, helped me resolve the issue quickly. very good overall service.
Hi there,
Thank you so much for your review. We are happy to see Peter was of great help for you. We are always ready and happy to assist you so please feel free to reach out to us anytime needed. Happy selling!
I have found a wonderful app to integrate with my Shopify store that brings great quality products to my South African customers!
Hi there,
Thank you so much for your review. We are happy to see you are satisfied with how Syncee works and you love the products available on our marketplace. Happy selling!
Brilliant support team
Support is closed on the weekend their ai help is great and will try and answer your questions over the weekend however if you have to speak to a human because you cannot fix the issue yourself they will do their very best to help you
I had my issues fixed within an hour by Benjamin if I could rate an individual Benjamin would be 10/10 he was very considerate and extremely fast at fixing my issues he was also very knowledgeable
I can’t thank him and the rest of the syncee team enough for their help
Hi there,
Thank you for such a positive review! We are delighted to hear that our support team was able to resolve your issues quickly and effectively. You are always welcome to reach out through the in-app chat if you need any support.
Beware of unexpected charges! charged me 100 for instal and no use
Hi there,
We are sorry to hear about your experience. The records of your account shows the date of subscription. Please also note that Syncee does not have the ability to charge accounts on its own. Charges occur when a subscription plan is selected and confirmed through Syncee’s and Shopify’s checkout system. The subscription is managed by the store owner and all charges are tied to the chosen plan. If you have any questions about managing or canceling your subscription, our support team is always available via the in-app chat or at support@syncee.com to assist.
