Reviews (222)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful bookkeeping automation tool that syncs detailed Shopify and multi‑channel transactions into QuickBooks and Xero. They highlight accurate handling of complex setups, full breakdowns of sales, fees, taxes, and refunds, and easy payout reconciliation. Many value advanced configuration, historical imports with duplicate protection, and reliable background syncing. Support is frequently praised as responsive, patient, and hands‑on with setup and troubleshooting.

Edited June 28, 2021

The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!

TRADE-X Distribution
Switzerland
About 1 month using the app
May 4, 2021

I must thank Lizie and her staff at Synder. There staff straighten out many problems with Quickbooks and with out Synder I do not know what I would have done. I do recommend to use this company. It will save you time and aggravation.

Curry on a Stik
United States
2 months using the app
Edited July 27, 2021

The platform continues to improve and the team is knowledgeable and informative. Thanks to Anastasia, Kiryl, George, and others for their exceptional customer service -- taking the time to thoroughly detail processes and resolutions.

Fenwick Equestrian
United States
7 months using the app
April 28, 2022

This has made syncing inventory with QB really easy. I can't believe I use to do this manually. The Synder team is always available via chat really quickly to help with set up. Thanks Vita for your patience for helping me get set up!

Trixie & Milo
United States
22 days using the app
Edited November 30, 2020

4 months into using it, I can tell you this app works great syncing the Shopify Store and POS transactions in QuickBooks. I was very impressed not only with their product, but with their top notch support and customer service as well.

GOOD ROOTS
United States
3 months using the app
April 24, 2022

Not only does this app sync my transactions from other marketplaces like Amazon and other payment systems like Paypal it also allows me to sync my Shopify Manual Orders with Quickbooks which saved me hours of reconciliation each month.

Zero Egg Count
United States
12 months using the app
July 7, 2021

Live chat support is great! I had a few questions with onboarding and George took his time to answer every question. He was very responsive, offered step by step instructions, and sent screenshots. This is what you call customer service.

G&M Salon Apparel
United States
7 days using the app
July 26, 2021

Best app so far to connect Shopify and XERO.
After many hours spent looking for a descent app to connect XERO and SHOPIFY I think I found "THE ONE"
Thanks Tony for the amazing support setting it up! I sure it will be worth every penny. Joel

Fruta Foods
Australia
About 2 hours using the app
February 17, 2023

Just downloaded the app and used chat with support. Andrew was quick to walk me through the steps to get connected and the test sync done. He was very helpful and quick to get me through the process and very patient with me. Thank you Andrew!

Hannah InStyle
United States
About 1 hour using the app
June 18, 2021

I love this app! It saves me so much time with bookkeeping which is, let's face it, the least fun part of running a business. I received top notch technical support from Anna who helped me solve some syncing issues quickly and easily. 10/10!!!

Honey Pie Hives & Herbals
Canada
5 months using the app