Reviews (222)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful bookkeeping automation tool that syncs detailed Shopify and multi‑channel transactions into QuickBooks and Xero. They highlight accurate handling of complex setups, full breakdowns of sales, fees, taxes, and refunds, and easy payout reconciliation. Many value advanced configuration, historical imports with duplicate protection, and reliable background syncing. Support is frequently praised as responsive, patient, and hands‑on with setup and troubleshooting.

October 14, 2024

I appreciate the qucik reply and fast resolvement of my problems.

Better Feet LLC.
United States
5 days using the app
November 27, 2023

Sophie was really helpful with helping us with any issues we encountered and customizations we needed.

Frero Collective
United States
2 days using the app
November 13, 2021

George from support was able to clarify all my questions and help me configure correctly the connection between shopify, stripe and quickbooks.
This kind of accounting setup is not usually easy but here the support made all the difference. I recommend strongly.

Pamplemousse Peluches
France
About 2 hours using the app
November 14, 2023

Facil configuracion

Auto Premium Supply
United States
About 1 month using the app
July 3, 2026

The setup to be too rigid, lacking the necessary flexibility for a smooth implementation

Selkirk Asia
United States
15 days using the app
CloudBusiness Inc replied July 8, 2026

Thank you for sharing your feedback! We are sorry to hear that the setup process felt too rigid. Since Synder offers different levels of customisation depending on the selected plan, we are usually able to find a solution that fits a customer’s workflow. Based on the history of your conversations with our implementation team, we proposed a setup that your accountant confirmed should meet your business needs. We are now waiting for your team’s final confirmation so we can complete the implementation and get everything up and running. We hope that once the setup is finalized, you will consider revisiting your review.

September 12, 2023

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.

Marketplace Supplies
Australia
4 days using the app
November 15, 2021

Liza Nikanovich was great to deal with and answered all of my questions.I highly recommend. Very friendly!

Powder Paws Snowshoes
Canada
20 days using the app
February 17, 2022

I use Synder for my Shopify, Etsy and Amazon bookkeeping. Customer service is great and Felix is super helpful.

Mountparker
Canada
About 1 hour using the app
March 30, 2021

Synder is a great app for seamlessly syncing transactions between Shopify & Quickbooks. Lizzie offered great customer support too!

Karien Bredenkamp
United States
3 months using the app
June 24, 2022

Used this app to integrate with Quickbooks. Needed to transfer all PayPal transactions to Quickbooks and it worked great with Synder. Definitely worth it.

MacKinnon Watches
United Kingdom
3 minutes using the app