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Thank you! This is the best app so far! Very clean, easy to use and really customisable! Great work!
Hi Grazinagum,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app to be the best in the market!
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
We love tawk! Very user friendly and looks great on the site.
Highly recommended!
Thankyou!
Beserk xxx
www.beserk.com.au
Hi Beserk,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
We are happy to know that you love our product and that it looks great on your site!
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Impossible to fault it. Works really well and looks really great.
We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.
Hi Playblue,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate your feedback and are happy to know that you find great value in using our app.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
We have really loved using this app over the past year or so and especially love that it is free. Have not had any issues that I can think of, but the support staff has been helpful the couple times I have reached out with questions. It really is great to chat with our customers when they are on the site and ready to buy. I would love to see some type of paid plan that might offer a chat bot for times when we are out of the office. We would definitely pay for that!
Hi United Apparel Liquidators,
Thank you for choosing tawk.to and for giving us a 5-star review!
Our automated chatbot feature is currently on our roadmap development.
Our engineers are working on this feature and updates will be posted once it has been implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
We have been using this app for months. It is great! We use if for all of our office chat as well.
Hi Igift,
Thank you for giving tawk.to a 5-star review!
We thank you for the continued support and for using our product for all of your office staff.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Fantastic app, works exactly as described. Installing was easy. Well worth it.
Hi Casebuddy,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to install and worth it.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Cannot believe that a free app like this exists! Exceptional in functionality, so easy to integrate and immediately use. My site gets a decent bit of traffic for starters and tawk makes it ridiculously simple to connect or be connected with. Design options are available as well and they can be matched exactly to your website as well. Test it on my site www.edgability.com if you need to, there will always be someone available to chat since there is a mobile app alongwith the desktop app. Free!!
Hi Edgability,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find it useful for communicating with your customers.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of yourwidget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
You can also set separate positions for your widget on desktop and mobile devices.
Follow these steps to change the position of the widget on mobile:
1. Click the Admin cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I really liked it and plan to use it again or perhaps even try out their offer services like chat agents a little later on but for now, I just want to look at some other options.
Hi Wig Store Hair And Beauty Canada,
Thank you for choosing tawk.to and for sharing your review with the community!
Here's what you can expect with the Hired Agent service:
24/7 Access to the tawk.to team —
We create a group chat in the dashboard, so you can respond to our queries, educate our team, and give us feedback.
A team of agents —
We select a group of agents to study your site and get to know your business. Keep in mind that agents can only respond when information is readily available. So the more information and feedback you provide, the better we can respond on your behalf.
Access to our industry expertise —
We now have 5 million customers and growing! Trade on our experience. We can help you proactively engage more visitors on your site, integrate with your systems, and develop/create your FAQ's or Knowledge Base.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Nice app to be able to let your customers that a real person is at the other end of the keyboard.
http://kernowfurniture.co.uk
Hi Kernow Furniture,
Thank you for giving tawk.to a 5-star review!
Our tawk.to app can monitor real-time activities of visitors and let you answer chats via web browser, desktop and mobile apps.
Check out the links below to download the app:
Windows App: https://www.tawk.to/tawk-to-for-windows/
MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/
iOS app: https://apps.apple.com/app/tawk-to/id907458277
Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Functionality of this app is stunning, especially considering the fact that it's free. You don't just get a chat, but also a bunch of statistics, see your customer's behavior and history on your website, and can ban spammer from your website forever.
https://www.vapepeople.co.uk
Hi Vapepeople,
Thank you for choosing tawk.to and for sharing your review with the community!
Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
Our BAN feature can help restrict spammers and other unwanted users from accessing your widget.
You can activate this feature with the following options:
1. Banning a visitor
You can ban specific visitors from your active chats and offline messages.
Visit this link to learn more: https://help.tawk.to/article/banning-a-visitor
2. Banning/blocking the widget by location
You can block a specific country to hide the widget from visitors from that country.
Helpful link: https://help.tawk.to/article/blocking-the-widget-by-location
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
