Teemill: Eco Print on Demand

The app is super easy to use, the quality of the prints are great, turn around is super quick, oh and the added bonus of the knowledge that you are not harming the planet. What's not to love.

Great Company & App - fits in with our ethos and app is very intuitive. Enables a wide range on t shirts including back catalogue and new designs. Plus great customer service - what's not to like

Collaborating with Teemill helped us meet some of our sustainability targets but it is the product that we really love. Developing new designs is easy and the packaging has been really popular with our customers.

Teemill are a great company with good eco / sustainable credentials. Easy App to work with and superb support team. The quality of the clothing and the printing is second to none and I couldn't recommend them highly enough.

Excellent experience using this app for our Rest Day Essentials collection. It is simple to set up, intuitive to use and support from the team is excellent. Impressed with the quality of products received. Would highly recommend!

Really easy to set up products through this app, including being able to add a selection of nice photos that automatically add your image onto the t-shirt. The products seamlessly integrate with our shop on the front end, and the fulfilment is completely hands-off. Very pleased!

From a quality perspective it's unquestionable how good TeeMill are, the sustainable production is absolutely fantastic. However, the support from Rich and the team to work with us as a brand is far better than any other print on demand company we looked at. Would highly recommend.

I find the Teemill app very straightforward to use. It integrates with my Shopify store seamlessly and enables me to add more products to my clobber collection in a few obvious clicks. And of course Teemill products have amazing eco credentials and the UK-based team are always on hand to help if I get stuck.

At HF by Nadine we tried a couple of sustainable POD.

Teemil is the worse by far due to a particularly awful customer service!
We gave them multiple chances as we really liked the organic cotton they provide BUT you cannot deal with your own customers when the POD is IGNORING YOUR IMPORTANT EMAILS! Even worse when the POD don't take responsibility for their mistakes!

For instance the last issue we had with them was that a customer entered a French address instead of her UK one, but 3 min later she wrote me OMG I wanted to send it to the UK! This should't be an issue right?

Well... I wrote 2 emails on that same day to TEEMIl to warn them to be careful there was a change of address! No answer at all! I also had change the address within my Shopify shop!

2 weeks later the customer wrote me again saying she hasn't received her order! it was weird from the UK to the UK 2 weeks... they are very slow at Teemil but come on!

I asked Teemil and as a results we figured out they had ignored my emails and send the parcel to France!
But it's not the worse .... I mean we are human mistakes happened right?

At first Emily answered an e-mail saying that I should have written to them! I answered that well again I had... I had even sent over a screenshots of my 2 mails!
Then it seemed she was solving the problem. "Ok" she said "we are going to issue a replacement could you confirm the UK address".
Again... I did!
Read carefully here:

Then I spent 6 entire days with NO ANSWERS whatsoever!
So I wrote them again ( so much energy spent for nothing when you own a business!!!!)

After 8 days Sam answered to me a generic answer. He hadn't even check his colleague Emily previous emails with me! He was saying basically We cannot help you!

I wrote back saying that well the mistake was coming from their ends as they ignored the right adresse I sent over twice straight away after the order had been passed!

He replied something insinuating that my english wasn't good enough! They had misunderstood the mail in which I had thank Emily and gave her the right address! Well this was a pretty basic English e-mail to understand LOL On top of it I sent her a picture of the UK address! The same picture I had sent her already twice...

We went to read all the bad reviews and it's shocking how many people are complaining about a miserable customer service!

Worst every time someone write a truthful review we could see a "fake "good reviews" saying the exact opposite" It's so obvious they ask their team to write fake ones you can tell!

We are changing our integration for GELATO they have a much better delay in sending worldly plus they have a-wonderful customer EFFICIENT AND POLITE service!

They have organic cotton as well and guess what it's as soft as Teemil's! We are so please with this change!

Teemil customer service is the opposite of ethical and sustainable!
It's TOXIC and will destroy your precious business!

Love
Nadine and the team

Just can’t get it to work