Reviews (82)
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Just very Good! The use of the App was just fantastic and really easy to use. It made my site way much better on Mobile (desktop was also better). The Support answers all Questions and is very acceptable and dosent hesitate for anything.
Definitely over a 4.5 Star Review!
I hate giving poor reviews, but this app simply isn't working at all. At first I only saw a blank screen when opening the app. Ok, the app support responded quite fast to solve the issue and confirmed it was a bug on their/Shopifys side. But then the optimization page just freezed and nothing happened. I didn't see any kind of progress on the dashboard or in the history tab. And now I'm back to seeing the blank screen. Very frustrating and what's even worse, the app support disappeared and is not replying to my emails anymore.
I can’t open the operation page all the time, and there is no reply to the email contact. There is no reply after contacting for three times in a row. Extremely bad service
Hi NONNICO,
As per your last email you confirmed that the page is working properly for you and we've been in correspondence over email in the last few days - our email reply is 2 hours after the email you sent this morning.
Are you receiving our emails? Maybe they're landing in SPAM?
Best,
George
Founder
Die App hat uns wirklich geholfen, die Ladegeschwindigkeit in der mobilen Version zu erhöhen. Wir hatten dafür ein Angebot eines Anbieters in Höhe von 300 $. Hier kam der Service kostenlos. Der Support könnte besser erreichbar sein und auch würde ich mir Empfehlungen wünschen, wie oft man das "Optimize"-Programm machen sollte. Man muss sich darüber im Klaren sein, dass die Alt-Texte der Bilder nach der Optimierung verschwinden, wenn sie nicht über die Datenbank hochgeladen wurden. Aber für uns in Ordnung, da das nicht zu aufwendig in der Wiederherstellung ist.
Very helpfull and easy to install and use, page speed speed up with thunder.
I ask for something and George respond fast and honest. Keep up this
Thank you so much, glad we could help :)
They have perfect support. My website had issue but they fixed it quickly. I love this app and this support.
It is very easy to use and the customer service is very honest. I am very satisfied
Thunder Page Speed Optimizer has been a helpful tool for improving my store’s performance. It’s easy to use, and I like that there’s a free plan available to test the features. A useful app for anyone looking to make their Shopify store faster and provide a better customer experience.
Very happy with this app. Easy to set up and does exactly what I need. Great experience so far!
“Good support and easy setup”
