TikTok

The solutions to the issues required a lot of work on our part. Before today there were no issues syncing. I had to link slabs, was told not to worry about duplicates, then had to go back and delete all the duplicates and redo all of the linking I had just finished. Frank was helpful but the app was not

Horrible, confusing, makes you do a bunch of tedious stuff that's already on my website. Not doing it.

الى الان لم احصد نتائج لكم تجربة الاعلان سريعه وسهله

Impossible de synchroniser les images à la suite de modifications dans Shopify. Tiktok reste avec les anciens visuels des produits et il faut tout modifier manuellement... c'est fastidieux

The app wont verify me, it just goes round in circles and it has been doing this for months, I was told i can't link because I am in a probation period as a new seller however I want to be able to bulk upload my items so I can sell them to be able to achieve all the targets to get our of probation.

not so good not so bad.

I am not sure who submitted this, but it we have been trying to get on TicTok since may, I have had heatied conversations with your personell who acknowledged the problem but kept sending me back to go.

I lost a lot of valuable time, and money trying to get approved (and I still get emails saying I am not approved) and not being able to sell. This is my prime season and I am just getting up and running.

While TikToc is a good tool, the process is ridiculous. I am a legitimate business with my own location, not selling out of my kitchen or bedroom I have had the hardest time because I use my home address as ,my mailing address- (I have a office at home) fmy licensed kitchen is a different address May, June, July, August, Sept, Oct, Nov... We go the ok, then thy took us down ... we cannot talk with a live person, only a bot We are still not in and it's been a year!

I like engaging with my community but when they ask for my free guides - TT doesn't allow live links so I lose a lot of people bc they either have to type out the url address (yeah right) or go to my link in bio which they don't want to do either. Also, I have been trying to connect my Shopify store with TT shop for over 3 months now and they have not been able to figure it out... I'm still hopeful but my audience is not so thrilled with how long this is taking.

At first I had trouble getting w-9 completed as I had to submit it twice. Now I'm having trouble with the app working through Shopify. The Shop Management page won't load on my office computer but everything else does. There's no true category for my hot sauce and i have to sift through the categories to find that, and the app freezes and refreshes on my tablet. I would do it on my phone but the mobile process makes it extremely tedious and hard to switch between options. All of this because it wouldn't sink without more details. Meanwhile, none of the products are currently showing in my shop. This is day 2.

Onboarding was terrible! The product import process is too bulking and auto features are highly inaccurate. The worst thing about this is TikTok encrypts order details in Shopify, so you can't use Shopify or other third part apps to ship items... I understand protecting customer data, but many seek a solution so businesses don't need multiple ways to get orders out the door.
Other than that, the app is stable and works as intended.