Track123 Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this tracking app as reliable, easy to use, and a big time saver. It centralizes shipments from many carriers and suppliers, syncs data including PayPal, and sends branded status emails that reduce “Where is my order?” inquiries. They like the customizable tracking pages, modern map‑based interface, quick setup, and fair pricing. Support is consistently praised as fast, responsive, and helpful with integrations and tracking issues.
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Customer service really goes above and beyond to help their customers. I left this app at first but after trying another app I decided to come back because the features this app offers are second to none and their customer service is truly amazing. I highly recommend this app to everyone.
Dear merchant,
We are profoundly sorry for the frustration and inconvenience you've experienced. This is not the service we aim to provide, and we fully understand your disappointment.
Please know that we take this very seriously. To ensure we address your concerns promptly, we've sent a follow-up email to your registered address with specific support options. Our team is fully committed to resolving this for you.
When you have a moment, we’d greatly appreciate if you could check your inbox for our message. We’re here and ready to support you in any way needed.
You have our word that we’ll stand by you until you’re completely satisfied. We value your trust and sincerely regret that we’ve fallen short this time.
Best regards,
Track123 Team
Very good app and excellent client service !
Greate
The worst app I've ever seen, it doesn't even deserve half a star
Hi there, we’re sorry to hear that your experience with Track123 was disappointing. We appreciate you sharing your feedback, even though we wish your experience had been better.
We’re constantly working to improve Track123 and provide a more reliable tracking experience for merchants and their customers. Your feedback is an important part of that process, and we’ll continue using it to make improvements.
Thank you for your review.
Support is amazing, Salma helped me out within 5 minutes!
good
Good
aide rapide et efficace
Super easy to use. Install takes less than 1 minute.
Great app and perfect for beginners aswell.
support reaches out fast
