Track123 Order Tracking

Track123 Order Tracking

Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this tracking app as reliable, easy to use, and a big time saver. It centralizes shipments from many carriers and suppliers, syncs data including PayPal, and sends branded status emails that reduce “Where is my order?” inquiries. They like the customizable tracking pages, modern map‑based interface, quick setup, and fair pricing. Support is consistently praised as fast, responsive, and helpful with integrations and tracking issues.

July 9, 2024

I've been using the Track123 app for a few months now and I can recommend it to everyone! The app is very user-friendly and the customization options are extensive. It also provides comprehensive information to the customer about the shipment's progress.

WackyVenture
Finland
5 months using the app
April 11, 2024

Applicazione molto bella e facile da usare, si applica perfettamente al mio negozio Shopify. E' possibile monitorare facilmente tutti gli ordini e tenere traccia delle spedizioni. Anche la pagina di tracking creata sul sito è facile da usare.

Besk
Italy
1 day using the app
Edited April 19, 2024

Paypal integration doesn't work, and support is SUPER slow =/

UPDATE: Support has reached out and resolved the issue, also indicating that there will be an improvement in response time. Therefore, I can recommend the platform; I believe it's the best cost-effective option at the moment, especially for those who require integration with PayPal.

La Lujosa
Brazil
23 days using the app
Track123 replied April 17, 2024

Hello there,

I'm truly sorry to hear you've had such a bad experience with us! It was definitely never our intention to take a long time to get back to you - we've just been dealing with a huge ticket surge, so our limited coverage impacted our reply time.
We apologize for this and we have sent you email on how we solved this problem.
I hope we have a chance to change your mind and provide better service on our end.
I wish you all the best in the meantime!

Best regards,
Track123

March 6, 2024

I really like this app since I can put a tracking page on my website. Very useful so that my clients are always informed. I can also customize it with the aesthetics of my website. Satisfied.

SeaSkin Life
Spain
5 days using the app
Edited April 18, 2026

The best tracking order app out there very customizable and ideal customer service

Cow Girly
United States
13 days using the app
March 31, 2026

Quick and easy to use.

Shello's Creative Boutique
United Kingdom
Over 1 year using the app
April 9, 2026

Customer service responded promptly, quickly resolved my issue, and the product is also excellent, with a very nice UI design. I like it very much

Joreas
China
27 days using the app
March 23, 2026

muy buena

axens
United States
9 days using the app
March 21, 2026

The cat made me do it. so far... Good app

Cropcrates
United States
27 minutes using the app
March 21, 2026

Its easy to work with

Alorex
United States
31 minutes using the app