Track123 Order Tracking

Track123 Order Tracking

Reviews (1,755)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this tracking app as reliable, easy to use, and a big time saver. It centralizes shipments from many carriers and suppliers, syncs data including PayPal, and sends branded status emails that reduce “Where is my order?” inquiries. They like the customizable tracking pages, modern map‑based interface, quick setup, and fair pricing. Support is consistently praised as fast, responsive, and helpful with integrations and tracking issues.

April 15, 2025

Great customer service

Tackle Addict
United States
10 months using the app
April 8, 2025

so far so good with the app. I like it

Tiamara Gourmet Coffees & Teas
United States
About 1 month using the app
April 2, 2025

The service is almost instant, very intuitive and helpful developers. Love the app!

Celes Fashion
Australia
37 minutes using the app
March 20, 2025

Great value for free, very good app

Veyora
Canada
29 days using the app
March 19, 2025

Best app ever. Good price.

Anvyprints - Personalized Gifts
Vietnam
5 days using the app
March 19, 2025

Great way to really improve the customer satisfaction :)

Azuréa Paris
Brazil
4 months using the app
March 18, 2025

Great app! Really satisfied.

Home Essentials Wholesale
United States
About 2 months using the app
March 16, 2025

If you’re running an e-commerce business on Shopify, keeping customers informed about their shipments is crucial. Track123 is a game-changer when it comes to logistical tracking, offering a seamless and efficient way to manage and track orders.

GUNMANSA
South Africa
About 2 years using the app
March 12, 2025

Very simple and effective to use.

CHAXXE
United Kingdom
8 months using the app
March 6, 2025

no help through email

Mermaid Venom
United States
Over 1 year using the app
Track123 replied March 9, 2025

Dear merchant,

I'm truly sorry that the email issue you reported has not yet been resolved. We previously reached out for more details but haven’t received a response yet. To make sure we can investigate this for you as soon as possible, I’ve just sent another email and requested access to your order.

Please know that we’re here to help, and your experience matters to us. We’d really appreciate it if you could check your inbox and get back to us—we’ll do everything we can to assist you.

Best regards,
Alex, Track123 Team