Trackify Facebook Pixel,TikTok
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Reviews (394)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to reliably install and manage multiple Meta/Facebook pixels, fix lost or inaccurate conversions from native integrations, and improve event tracking and attribution. Many report better sales once tracking is corrected and appreciate advanced features like custom audiences and clear analytics. Setup is described as quick and fool‑proof, and support as fast, hands‑on, and “10/10,” often handling full configuration via calls and screen‑sharing.
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They did fraud with me, team claimed they will remove the charge from my bill but they never did. They said, uninstall the app & we will remove charges but guess what? charges were never removed.
Hi Enrico Eyewear,
We are sorry that you went through this experience, but we have certainly not committed fraud. We had not received any payment from you, so we were unable to issue you a refund at that time. We applied a credit to your account to rectify this situation and will contact you to with evidence that the credit was applied.
We have been using this app for a few years it's great for tracking fb sales customer service is great too
Greetings Garage Skateshop,
Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review.
The Support Team
The support team is very good and helpful. Resolve my all queries at one time. I recommend it to all. let's try once.
Hi YuvaFlowers,
It is great to see this review and know that you were able to get the support you needed in one shot. Let us know if you need anything!
The Trackify Support Team
I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff.
I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes.
Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well.
I really appreciate that fast customer support!
I would definitely recommend!
Thanks!
Hello Rabble Clothing,
We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support!
The Trackify support team
Really great app! customer support is great they even got on a zoom to run through things with me.
Hi there Soothed You,
Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources.
Trackify X Facebook Pixel Team
Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!
Greetings The Sparkle Place,
Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again!
The Trackify Support Team
The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day.
Once again thank you ALOT Deepanjoy! :)
Love The Amazing Support :) always good customer service!! :)
Hi there ONE ON TOP,
Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us!
Stephanie and the Customer Support Team
Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.
Hi GOJI REPUBLIC,
We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support!
Stephanie and the Customer Support Team
Thomas is very helpful. highly recommended. thank you
Always quick support and 99% uptime over the past 4 years!
We’re truly sorry for the experience you had and understand how frustrating this must have been. Earlier this year, severe wildfires in the Los Angeles area unexpectedly impacted part of our infrastructure, which temporarily affected app availability and access for some merchants.
Since then, we’ve taken strong corrective measures, including migrating to a more reliable hosting provider and adding additional safeguards to improve stability and uptime.
We appreciate you sharing this feedback. We’re committed to providing a more reliable experience going forward.
