Trackify Facebook Pixel,TikTok

Trackify Facebook Pixel,TikTok

Reviews (395)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to reliably install and manage multiple Meta/Facebook pixels, fix lost or inaccurate conversions from native integrations, and improve event tracking and attribution. Many report better sales once tracking is corrected and appreciate advanced features like custom audiences and clear analytics. Setup is described as quick and fool‑proof, and support as fast, hands‑on, and “10/10,” often handling full configuration via calls and screen‑sharing.

April 20, 2023

Excellent help - got on a zoom call within 2 minutes and stayed on for half an hour talking me through the set up and tracking. Very good.

Orbital Clothing
United Kingdom
33 minutes using the app
Trackify X replied April 21, 2023

Hello to our friends at Orbital Clothing

Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Trackify Support Team

July 3, 2023

The app is tracking everything perfectly and the support was extremly good! Thank you. I will keep using the app and update on the results!

Red Raven
Greece
About 1 month using the app
Trackify X replied July 3, 2023

Greetings Red Raven,
Thank you so much for the 5-star review. Your store looks amazing with the unique sunglasses and the functionality. We are happy to see that Trackify is working for you!

Stephanie and the Customer Service Team

April 14, 2020

This app definitely provides me the information I need to track my sales. Tech support is super helpful and I've never faced issues with it.

Natural Slim US
United States
11 months using the app
June 1, 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

GoodVibes Heaven
Portugal
About 4 years using the app
Trackify X replied June 1, 2023

Hello to our friends at GoodVibes Heaven

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Trackify Support Team

April 1, 2021

We just started to use TrackifyX and had some kinks along but with the support of customer service it was easy to pinpoint and correct the issues!

QB54
United States
11 days using the app
Trackify X replied April 5, 2021

Hello friends at QB54

We appreciate you leaving this wonderful review! We wish you and your store all the best in your e-commerce endeavors! :-)

-Melissa & The Trackify Support Team

July 13, 2016

This is the app all the big guns use... wait till you go in the support group - it's a different world... high achieving central. www.bvsydney.com

Black Velvet Sydney
Australia
6 months using the app
April 5, 2019

This app rocks! Not only does it put all my facebook tracking in place it allows me to create TONS of custom audiences instantly without wasting time.

Iconic Canvas
United States
9 months using the app
Edited July 7, 2021

Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!

FiercePulse
United States
Almost 2 years using the app
Trackify X replied October 28, 2020

Hello to our friends from Fierce Pulse,

Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years,

Sean & The TrackifyX Team

February 21, 2022

The support team is a nightmare, you can never wait for them to reply. Every time I build a new catalog by tag but couldn't sync to the facebook catalog set.

LNC HOME
United States
About 1 year using the app
Trackify X replied February 24, 2022

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify.

I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for.

We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience?

With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Trackify Support Team

August 9, 2021

Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++

Fairlight Collective
United States
9 months using the app
Trackify X replied August 9, 2021

Hello, friends at Fairlight Collective.

We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-)

-Tanu & The Trackify Support Team