Trackify Facebook Pixel,TikTok
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Reviews (394)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to reliably install and manage multiple Meta/Facebook pixels, fix lost or inaccurate conversions from native integrations, and improve event tracking and attribution. Many report better sales once tracking is corrected and appreciate advanced features like custom audiences and clear analytics. Setup is described as quick and fool‑proof, and support as fast, hands‑on, and “10/10,” often handling full configuration via calls and screen‑sharing.
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I'm having a bad experience with the app. In our first contact, they told that could resolve my problem after signing on the onboarding. Until now, I haven't resolved what I needed and didn't receive my onboarding call (I scheduled the meeting and they didn't show up, without saying anything before) I'll wait for this onboarding call and if everything's okay I'll change my review. For now, promised what they can't deliver. The app looks very little flexible and adaptable to the custommer's needs.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify.
I am sorry to hear that your issue was not resolved during your first interaction with our support team. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP.
We love to offer complimentary live screen-share calls to all our valued clients - but it sounds like we missed our appointment, which is not normal around here. Sincerest apologies if we missed the mark. I will ensure that you receive your onboarding call ASAP without fail.
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Trackify Support Team
very good service
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
good costumer service and the app work really good
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
First thing you'll see after the installation is the subscription annually option you can't pass, even you just want a month... looks really scammy at this point. App couldn't be tested yet.
Thanks for your feedback. Just to clarify—annual billing is optional, and you always have full control to choose monthly or annual plans inside the app. The monthly plan is automatically assigned based on your Shopify subscription tier, and you also get a 7-day free trial to test the app before paying.
We noticed the app was installed for only about 12 minutes, and no message was sent to our support team before leaving this review. We also emailed you after you uninstalled the app to clarify, but didn’t receive any response.
We’re always happy to help and clear up any confusion.
– Trackify Support
PERFECT
We truly appreciate your feedback. It’s wonderful to know your experience with Trackify was good.
I am extremely satisfied with this app, especially with the professionalism and efficiency of the customer service team. Whether during inquiries or when facing issues, the customer service staff responded promptly with patience and kindness, which made me feel very reassured. More importantly, they not only replied quickly but also demonstrated excellent problem-solving skills, always providing the best solutions in no time and avoiding unnecessary troubles. The entire communication process was smooth and efficient, showing that the store truly values customer experience. Such outstanding service not only enhanced my overall shopping satisfaction but also strengthened my trust in the brand. I will definitely choose this store again in the future and recommend it to my friends as well.
Thank you so much for your thoughtful feedback! We’re delighted to know our support team’s professionalism and quick responses made you feel reassured. Helping with both speed and care is always our goal, and your words truly motivate us to keep it up!
excelent el support
Super SAV
Thank you! We're glad you’re happy with our support. Always here to help!
it's a good application and the support is very effective. thank you. I recommend.
Hello friends AKTOPAS,
Thank you for leaving us a review! We are delighted to know that our application has met your expectations and that our fantastic support team was able to assist you effectively.
Il supporto è efficiente e veloce nel rispondere. Vedremo nelle prossime settimane se effettivamente questa app è un valore aggiunto o meno. Grazie Tanmay!
Ciao Sua Maestà Sicilia,
Grazie per il tuo feedback! Siamo felici che tu abbia trovato il nostro supporto efficiente e veloce. Siamo sicuri che la nostra app sarà un valore aggiunto per il tuo business, e non vediamo l’ora di sapere come ti troverai nelle prossime settimane.
Grazie per aver scelto la nostra app!
