Trackify Facebook Pixel,TikTok

Trackify Facebook Pixel,TikTok

Reviews (393)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to reliably install and manage multiple Meta/Facebook pixels, fix lost or inaccurate conversions from native integrations, and improve event tracking and attribution. Many report better sales once tracking is corrected and appreciate advanced features like custom audiences and clear analytics. Setup is described as quick and fool‑proof, and support as fast, hands‑on, and “10/10,” often handling full configuration via calls and screen‑sharing.

July 25, 2025

Everything is working perfectly now with Trackify X. I’m truly impressed with the level of support you provide — prompt, professional, and genuinely helpful. The app functions exactly as expected, and it has made my pixel and catalog management seamless. Highly recommended to anyone serious about Facebook ad tracking. Great job, team!

Legacy Boutiques
Bangladesh
2 months using the app
Trackify X replied July 26, 2025

Thank you so much for your amazing feedback! We're thrilled to hear that everything is working perfectly with Trackify X and that our support team could meet your expectations. It's always our goal to make pixel and catalog management as seamless as possible, and your kind words mean the world to us.

Thanks for recommending us — we're here whenever you need us.

June 15, 2025

The app is great, and the support team responds quickly.
They’re very helpful and always ready to listen.
Our sales have improved since we started using this app.
I truly recommend it!

Oimano
Serbia
About 2 months using the app
Trackify X replied June 17, 2025

Thank you so much for the amazing feedback! We're thrilled to hear the app is helping boost your sales and that our support team has been responsive and helpful. Really appreciate the recommendation!

October 31, 2024

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

The Quirky Mouse, LLC
United States
About 2 hours using the app
Trackify X replied November 5, 2024

Hi Kylie,

Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for.

We’re here if you need anything else and appreciate your recommendation!

Edited February 20, 2025

This app has made my Facebook advertising easier and more profitable. The support team are always available to answer any questions.

Poptart Posters
United Kingdom
6 months using the app
Trackify X replied August 14, 2024

Hi Poptart Posters,

Thank you for your feedback! We're thrilled to hear that Tanmay was able to guide you through the setup process and explain everything clearly. Your recommendation means a lot to us.

Thanks for choosing our app!

July 15, 2024

have been using this app for like 3-4 years. today we have issue with new shopify checkout and Tanmay quickly set up a call to resolve it. Thank you!

BABYHOKI STORE
Indonesia
About 5 years using the app
Trackify X replied July 19, 2024

Hi BABYHOKI STORE,

Thank you for sharing your experience! We're pleased to hear that our team member Tanmay was able to promptly assist you with the new Shopify checkout issue. Providing timely and effective support is a priority for us, and we're glad we could help resolve the problem quickly.

Thanks for your continued support!

June 26, 2024

Best Tracking pp on Shopify and the supportTrackify is hands down the best tracking app on Shopify. It provides accurate and detailed insights that are essential for my business.

Special thanks to Tanmay from the support team for his excellent help. Highly recommend!I recieved from

Smael South Africa
South Africa
5 months using the app
Trackify X replied July 1, 2024

Hi Smael South Africa,

Thank you for your feedback! We're glad to hear that our app is providing the detailed insights your business needs. We're pleased to know that our team member Tanmay was able to assist you effectively. Quality customer support is key to us.

Thank you for your recommendation!

September 30, 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14.

Thanks guys!

Aejung
Philippines
3 months using the app
Trackify X replied October 2, 2023

Greetings Aejung,

Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores.

The Trackify support team

Edited September 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Munay Creations
United States
14 days using the app
Trackify X replied September 22, 2023

Hi Munay Creations,

Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

September 7, 2023

I been using this app on all my stores! Its really simple to use. Customer support is also on point. I really like this app because i can track all my data from all the pixels i have. 10/10 highly recommended

DailyWishBox
United States
5 months using the app
Trackify X replied September 11, 2023

Greetings DailyWishBox,

We appreciate that you took the time to leave us this 5-star review! We strive to make sure our Customer Support is there to assist you when you need it. We love that you are able to use Trackify X Facebook Pixel in all of your stores and that you can track the data you need to benefit from the app. Let us know if you need anything!

Stephanie and the Customer Support Team

Edited February 5, 2026

i’ve been using TrackifyX for a while, but the recent experience has been terrible. The app simply hasn't worked for the last few days—it won't load/sync at all. I tried reaching out to their customer service multiple times, but they are completely unavailable. No replies, no updates, nothing. It’s unacceptable to have a broken product and zero support. I cannot recommend this app anymore

אוזו-שופ
Canada
Over 2 years using the app
Trackify X replied August 11, 2023

Thank you for your feedback, and we sincerely apologize for the inconvenience. We experienced a temporary server issue due to an unexpected core server failure from our server provider. Our engineering team resolved it the same day, and the app has been operating normally since.

As many merchants were impacted at the same time, there was an unfortunate delay in our response. We truly appreciate your patience and understanding.