Ciwi: AI Language Translate

Ciwi: AI Language Translate

Reviews (25)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
January 23, 2025

This software is very easy to use. When you have a need, you can communicate with the technicians and get feedback immediately and handle it. The efficiency is very high and the fee is not high.

BeQueenWig FR
France
About 8 hours using the app
March 21, 2025

A very useful plugin with a very accurate translation

KARKKI
Hong Kong SAR
14 days using the app
October 7, 2026

插件很好用,对于中国卖家很友好,翻译快速且准确~nice~

Dr.Crown
Hong Kong SAR
2 minutes using the app
March 13, 2025

Be aware that the application is not completely free. You have to buy credits when you translate over a certain number of characters.

kiosk3d
Switzerland
About 2 hours using the app
November 6, 2025

I had a bad experience with this app. I spent two weeks inside it, working intensely just to translate my store into the requested languages while following my glossary rules. But there was always a problem, either something was missing in the translation, or the support team kept promising things that never happened. Sometimes, translations I had completed would disappear the next day, maybe because support interfered or something wasn’t properly configured. I didn’t want to leave too early because support kept reassuring me, which is the only reason I’m giving 2 stars. But after two full weeks, I still had no proper translations, everything was half done. Completely unacceptable. I lost a lot of time, and therefore a lot of money.

Its Labubu
France
11 days using the app
BOGDA COMPANY LIMITED replied November 6, 2025

Hi,

We’re truly sorry to hear that your experience with our app didn’t meet your expectations. We understand how frustrating it can be to spend time setting things up and not see the results you hoped for.

After carefully reviewing your case, here’s what we found:
1. Full refund provided: As soon as you requested, we immediately processed a full refund — so you didn’t lose any actual payment.
2. Translation issues and third-party limitations: Some parts of your request involved functions that rely on third-party apps, which unfortunately don’t support automated translation. Our support team explained this multiple times and also suggested alternative solutions based on your setup.

We truly did our best to assist within the technical limitations, and we’re sorry that this still caused inconvenience. Your feedback helps us improve — and we’ve already taken steps to make these limitations clearer in our documentation so future users can avoid similar confusion.

Thank you for trying our app, and we wish you success with your store localization project.

— The Ciwi Team