TS ‑ AI Language Translate

Excellent app and outstanding support.

Transtore works very well for translating our store and handling multiple currencies. Setup was simple and everything runs smoothly.

What impressed me most is the support team. They really went out of their way to help with a specific issue and were fast, helpful, and professional.

Highly recommended for any Shopify store going international.

There is a fee for all tests.

This app is incredibly useful for our site, allowing our customers worldwide to shop in the currency and language that suits them best. The team at Transtore are always happy to help, and go above and beyond when there is a conflict with another app to resolve the issue in a positive way.

2/19/26: We were a 5+ year merchant using this app and were previously grandfathered into lifetime access. After reinstalling, that access was removed without warning or transition plan.

When we left a negative review reflecting this experience, support stated that lifetime access would be reviewed again once the review was updated or removed. We were also informed that access may be restricted when negative feedback is received.

Conditioning feature restoration on modifying a review raises serious concerns regarding Shopify’s review integrity policies, which prohibit incentivized or conditional review manipulation.

Feature access and public feedback should be handled independently. Tying account privileges to review changes undermines trust in the Shopify App Store ecosystem.

We believe merchants should be aware of this before installing.

2/16/26: So sad, used to be an excellent app but now does absolutely nothing after a re install. Time to find another

Absolutely unacceptable. This app wiped out ALL my manual translations.

I am beyond angry. This app completely destroyed days of professional, manually written translations without any warning or consent. After granting translation permissions, it automatically overwrote every single manual translation I had carefully created in Shopify Translate & Adapt.

This happened right after I contacted support because core languages (Dutch and German, my MAIN website languages) were missing from the language picker. Once they “fixed” that, the app decided to retranslate everything from scratch, ignoring all existing manual content.

The result is catastrophic:
• Incorrect translations
• Unnatural language
• Brand-damaging terminology
• Product and ingredient names that no native speaker would ever use

This is not a small bug. This is a fundamental, dangerous flaw. Any translation app should respect and protect manual translations by default. Overwriting them automatically is reckless and shows zero understanding of how real businesses operate.

If you value your brand, your SEO, or your time: DO NOT install this app without a full backup. One action can erase days of work instantly.

Completely unacceptable!!!!!

good，很好用，使用起来简单好上手

Transtore made it so easy to go global. The AI translations are incredibly accurate, and the automatic language switching works flawlessly. Our international sales have grown noticeably.

We’ve been using the app for about a week now (not live yet), and so far, everything has been great. The support team is incredibly responsive – they solved all our issues within hours or just a day or two. Even when we ran into a few technical problems (like menu editing or next/previous buttons), the team fixed everything quickly and kept us updated along the way.

Highly recommend for anyone looking for a reliable translation app with excellent support!

The customer service team has not been helpful at all. The emails went back and forth without resolving my issue, and their app has a bug that they still haven’t given me a clear answer about. I sent them an email on Friday, and after just one weekend, they directly closed my ticket.

The app has been working exceptionally well, making it super easy to add languages, currencies, and locations. It would be great to have a few more stylistic options for the selector.