Reviews (1,825)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.
Refine
-
By rating
Just starting out with Trendsi, so far so good. Only issue I have is how sizing is measured and recorded on each product. I now have to go in to each one of my clothing products (over 100) and do the math to double the measurements so my USA customers won't be confused or order the wrong sizes. But shout out to Mia from support for helping me today with this issue!
Hi,
Thank you so much for sharing your experience and for giving Trendsi a try! We’re thrilled to hear that things have been going well so far, and we especially appreciate your shout-out to Mia. We’ll be sure to share your kind words with her! 💛
We also appreciate your feedback regarding how product measurements are displayed. We understand how having to manually adjust measurements across more than 100 products can be time-consuming, especially when making sure your U.S. customers have clear and accurate sizing information.
We’d love the opportunity to make your experience a 5-star experience. ⭐⭐⭐⭐⭐ Is there anything we can do to make the sizing process easier or better for you? Your feedback helps us understand where we can improve and better support your business!
Mia answered my questions immediately after researching my issue and was thorough. I appreciate the customer service Mia delivered.
Hi,
Thank you so much for your kind words! We’re delighted to hear that Mia was able to assist you promptly and thoroughly resolve your questions. We truly appreciate you taking the time to share your experience with us. If you feel that Mia provided you with a 5-star experience, we would greatly appreciate it if you could leave us a 5-star review. Your feedback means a lot to Mia and the entire Trendsi team!
Direct customer support could be better, other than that very comfortable interactions.
Hello GearedUpFitness.com,
Thank you for sharing your feedback! We’re glad to hear that you found your interactions with us comfortable. We also appreciate your comment regarding direct customer support. We’ll take this feedback seriously as we continue working to improve our service and provide a better experience for our customers.
Lorie was very helpful in answering my question about orders. Thank you Lorie. You were quick and honest.
"Trendsi has been a great supplier for my new business so far. Their team is very responsive, especially Sam, who has been incredibly helpful. The products have been good so far, and I'm looking forward to testing more samples soon. Overall, my experience has been positive, and I appreciate their support and quick communication
Hello Giza Fashion Studio,
Thank you so much for your thoughtful 4-star review! 🎉
We’re really glad to hear that your experience with Trendsi has been positive so far and that our team—especially Sam—has been able to support you well. Fast, helpful communication and reliable service are exactly what we strive for, especially for growing businesses like yours.
It’s exciting that you’re already testing more samples—we can’t wait to see how your assortment expands and supports your success! If there’s ever anything you need or want to explore, we’re always here and happy to help.
Appreciate you being part of the Trendsi journey, and we’re looking forward to growing with you! 🚀
I would like to give a 5 star however I have not heard any customer feedback as of yet, I will hope to know soon and then hope to give the five star rating
Hello,
Thank you for your review and for sharing your feedback with us. We completely understand your perspective, and we appreciate your honesty.
We're glad that your experience has been positive so far, and we hope your customer receives their order soon and is satisfied with their purchase. Customer satisfaction is important to us, and we look forward to hearing how everything turns out.
In the meantime, we'd love to know if there's anything we could have done differently to make this a 5-star experience for you. Any feedback you can provide will help us continue improving our service and support.
Thank you again for your partnership, and please don't hesitate to reach out if there's anything we can assist you with.
Best regards,
Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.
Hi namparoger,
Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌
We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day!
And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it.
Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛
I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.
Hi No Shrinking Violet US,
Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once.
We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge.
Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you.
Thank you again for your thoughtful review—and for highlighting Harold’s great work!
During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!
Hello Securing Secrets Boutique LLC,
Thanks a bunch for your kind words! 🌟 We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!
We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair.
CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello Lavāda Handbags,
Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! ❤️🥂
