Avis (95)

Note globale
4,7
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
Modifié le 24 octobre 2026

Very slow reply, while you're spending money on ads they take a bunch of time to reply, also the analytics is not that accurate, I got two orders from my Shopify Store but the report says zero order attributed to my campaign, not reliable not sending the data correctly, I gave them 5 star first but after a bunch of miss and slow reply I had to change to 2, they're not reliable even tough it's free till you hit 10k per month, the support is automated bot and the reply is almost impossible to get since they took a bunch of time to reply, if you want a better tracking and analytics tool I advise you to use another tracking platform.

PetParadise Hub
Japon
Environ 2 mois d’utilisation de l’application
16 octobre 2026

If you're running ads, you need this - it's that simple. We were trying to scale and the attribution data just didn't add up when stacked up against our Shopify sales with Google and Meta both laying claim. There also seemed to be inaccuracies as to which ads were really converting and we knew that Meta was being fed incorrect data back from Shopify.

I'd looked at a few options for sort out tracking data but what I really liked about TrueRoas was the detailed reporting that it provides. It's not just sorted the tracking, it's given us complete visibility of the order journeys, both as a detailed audit but also as an overview.

If you want to scale your ads, I really would recommend TrueRoas. Don't assume that Meta is giving you the correct information - in my experience, it has always massively inflated its achievements!

Sure, you can save money by installing just a tracking app but if you're serious about scaling, the amount of reporting information this system provides is on a different level.

Oh and for Claude/ChatGPT fans out there, you can connect to the MCP for TrueRoas. It's brilliant as I can just pull a daily report that shows me exactly what our campaigns are doing.

Sipfull of Design
Royaume-Uni
17 jours d’utilisation de l’application
Modifié le 15 octobre 2026

Tried to contact them and join the set up call nobody showed up and i can't get a hold of the support via chat.

Positive note the pro plan is cheaper than getting the basic with the API.
Nice to see that the product costs and fees are calculated into the reports

Snauff.com
Pays-Bas
3 mois d’utilisation de l’application
Perm Solutions AB a répondu 24 juillet 2026

Sounds like there was some error with the call. Your message arrived outside our active support hours, but that’s no excuse for a poor onboarding experience.

We added a $100 credit you can use towards your Shopify payments as well to mend the wounds!

We’ve already sent you a message in our direct chat to help you reschedule your setup call directly with Rasmus. Our team is ready to get everything tracking perfectly for your store!

Modifié le 18 septembre 2026

Working with the team at TrueROAS has been great. They are attentive to our needs and have helped us get the most out of the platform. Definitely worth the cost. Other attribution tools are at least 3X the cost, often with bloated features that you won't use. TrueROAS is the perfect balance for ecom brands.

League Outfitters
États-Unis
3 mois d’utilisation de l’application
23 août 2026

heel handig voor pixel data

Norvana
Belgique
14 jours d’utilisation de l’application
13 août 2026

INSTALLED FOR TEST uninstalled AFTER 2 HOUR .
THEY charged subscription FEE AFTER 7 DAYS .

Cricketer Point – Germany #1 Cricket Store
Allemagne
2 jours d’utilisation de l’application
Perm Solutions AB a répondu 14 août 2026

Hey, not sure how that happened but OF COURSE we'll refund you. We'll process it right away. If you want to test us again, you can do it for free of course! /Rasmus

11 août 2026

Great app! Helps to understand what creatives to use in meta.

Nana Latta Skincare
Belgique
Environ un an d’utilisation de l’application
11 juin 2026

Really good customer service if you get stuck and easy to understand tracking which keeps improving. I feel like these guys are on the cutting edge of things. a competitor is currently heavily advertising that they send data back to ad platforms as if that is a unique thing, but TrueRoas has been doing this for year.

Magnapix
Nouvelle-Zélande
Environ 3 ans d’utilisation de l’application
27 juillet 2026

Gives accurate data that other platforms just don't provide.

Sole Mechanics Australia & New Zealand
Australie
5 mois d’utilisation de l’application
28 juillet 2026

the best accurate tracking. easy to set up. especially perfect if youre just starting out and dont want to spend all your profit on expensive tracking software

GiftFrei
Autriche
8 jours d’utilisation de l’application