Reviews (94)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
October 22, 2026

Good platform for tracking your campaign, I was using Meta Shopify Default Pixel but my data, link clicks, purchase etc was not accurate and even worse I got one purchase since I didn't get any on my store, since I moved to this tracking tool my ROAS, Data Quality, and even tracking gets much better and now I can see what really the real data tells me my Ad is good or not, don't waste your budget or money on Meta Default Pixel, they will waste your Budget without telling you what Campaign is the Winner and which one is the Loser, I'm also glad that I can use this platform for Free on Pro Plan till I hit 10K in monthly revenue, very glad I switched from Meta Pixel to this Tracking Tool, I probably never going back to Meta Default again, Thanks to TrueROAS.

PetParadise Hub
Japan
About 2 months using the app
October 16, 2026

If you're running ads, you need this - it's that simple. We were trying to scale and the attribution data just didn't add up when stacked up against our Shopify sales with Google and Meta both laying claim. There also seemed to be inaccuracies as to which ads were really converting and we knew that Meta was being fed incorrect data back from Shopify.

I'd looked at a few options for sort out tracking data but what I really liked about TrueRoas was the detailed reporting that it provides. It's not just sorted the tracking, it's given us complete visibility of the order journeys, both as a detailed audit but also as an overview.

If you want to scale your ads, I really would recommend TrueRoas. Don't assume that Meta is giving you the correct information - in my experience, it has always massively inflated its achievements!

Sure, you can save money by installing just a tracking app but if you're serious about scaling, the amount of reporting information this system provides is on a different level.

Oh and for Claude/ChatGPT fans out there, you can connect to the MCP for TrueRoas. It's brilliant as I can just pull a daily report that shows me exactly what our campaigns are doing.

Sipfull of Design
United Kingdom
17 days using the app
Edited October 15, 2026

Tried to contact them and join the set up call nobody showed up and i can't get a hold of the support via chat.

Positive note the pro plan is cheaper than getting the basic with the API.
Nice to see that the product costs and fees are calculated into the reports

Snauff.com
Netherlands
3 months using the app
Perm Solutions AB replied July 24, 2026

Sounds like there was some error with the call. Your message arrived outside our active support hours, but that’s no excuse for a poor onboarding experience.

We added a $100 credit you can use towards your Shopify payments as well to mend the wounds!

We’ve already sent you a message in our direct chat to help you reschedule your setup call directly with Rasmus. Our team is ready to get everything tracking perfectly for your store!

Edited September 18, 2026

Working with the team at TrueROAS has been great. They are attentive to our needs and have helped us get the most out of the platform. Definitely worth the cost. Other attribution tools are at least 3X the cost, often with bloated features that you won't use. TrueROAS is the perfect balance for ecom brands.

League Outfitters
United States
3 months using the app
August 13, 2026

INSTALLED FOR TEST uninstalled AFTER 2 HOUR .
THEY charged subscription FEE AFTER 7 DAYS .

Cricketer Point – Germany #1 Cricket Store
Germany
2 days using the app
Perm Solutions AB replied August 14, 2026

Hey, not sure how that happened but OF COURSE we'll refund you. We'll process it right away. If you want to test us again, you can do it for free of course! /Rasmus

August 11, 2026

Great app! Helps to understand what creatives to use in meta.

Nana Latta Skincare
Belgium
About 1 year using the app
June 11, 2026

Really good customer service if you get stuck and easy to understand tracking which keeps improving. I feel like these guys are on the cutting edge of things. a competitor is currently heavily advertising that they send data back to ad platforms as if that is a unique thing, but TrueRoas has been doing this for year.

Magnapix
New Zealand
About 3 years using the app
July 27, 2026

Gives accurate data that other platforms just don't provide.

Sole Mechanics Australia & New Zealand
Australia
5 months using the app
July 28, 2026

the best accurate tracking. easy to set up. especially perfect if youre just starting out and dont want to spend all your profit on expensive tracking software

GiftFrei
Austria
8 days using the app
June 28, 2026

It started displaying the metrics, even though Facebook hadn’t shown anything since I launched the campaign. It’s very helpful to finally see the metrics.

EaseBlink
United Arab Emirates
About 21 hours using the app