Reviews (149)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app helps build trust and boost conversions by displaying clean, modern security and payment badges near key areas like Add to Cart and product pages. They find it quick to install, easy to customize to their branding, and reliable over time. Many value the generous free plan and consider the one-time premium upgrade fair. Support is frequently described as fast, friendly, and effective.

January 29, 2022

Solid app. I like that you can make the badges your brand colors. Hopefully this will convert new customers to our shop by giving them a sense of security.

Modern Makerie
United States
9 minutes using the app
ShopClimb replied January 29, 2022

Thank you for your feedback! Those color matched badges are looking sharp 😍. Best of luck with your store!

July 1, 2019

I real like this app. Before I used copy badge image on google but it was not reflect as professional. Since I use this app, my client feels more comfortable.

Wlovepets
France
12 months using the app
May 30, 2020

This is a great app to have! I have not started using it yet, but I want to make checkout as easy and flexible as possible for my customers, and this lets me do that.

Pinocchio's Pantry
United States
6 months using the app
May 5, 2020

Great tool to have. I was hoping they had the secure site badge for the bottom left or right of store but for what the app does, It Is easily 5 star. Easy to use and clean design.

Coast to Coast Collectibles Memorabilia
United States
22 minutes using the app
October 29, 2018

Thank you for sharing your great app. Just installed it few days ago, it was easy to set up with no needed touching codes or liquids. Hopefully, it will support to earn our trust.

boutique HANAYA
Japan
3 days using the app
Edited February 9, 2019

Great app, does what it sais and very well, a must to have on all stores :-) easy to install, great value for money. Its easy to use and you can add your own badges :-) well thought out

Shop Personalised Gifts
United Kingdom
About 2 hours using the app
December 4, 2018

Simple, easy, and exactly as described! Thank you Trust Badge for creating such a smooth and easy way to incorporate a trust badge above the payment processors. Absolutely love it thank you! https://highzer0electronics.com/

HighZer0 Electronics
United States
4 minutes using the app
May 26, 2018

Great App which was very easy to set up. You can customise the font and colour of the message as well as the colour of the badges. I'm hoping it will help give visitors to the site more confidence to buy.
It is amazing that it is free so jump in now while you can!

Vintagejewelbox
United Kingdom
3 days using the app
Edited March 24, 2019

It does what is says and is a snap to install, requiring almost no effort. BUT, the premium color credit card badges are ancient images and should be brought up to date.

UPDATE: I originally gave 3 stars due to the above, but I got a quick reply from support offering to update the badges. Bravo!

Reflect Perfection
United States
4 days using the app
ShopClimb replied March 24, 2019

Can you let me know which badges specifically you are speaking of? I can try to update them for you and put them in our next release of badges. Just email support@hektorcommerce.com and let me know. Thanks!

August 7, 2019

Do trust badges really push someone to purchase if they're on a product page? I honestly don't know but I do like how they remind viewers they have multiple payment choices. I paid the low one time price for the color badges as they are quickly recognizable to buyers. I appreciate the intuitive ease of adding the badges to my product pages and shopping cart. There is a 7 second lag time to load and I asked the developer about that. They reviewed my site and sent a video of how quickly it loaded on their computer. I'm in a rural area on a Hughesnet satellite connection so that might be the culprit. I have another social badge app installed and it loads much faster so your results may vary. As a designer I thought the Paypal logo badge was too large and couldn't adjust it in relation to the logo card versions since I use both within one row. I mentioned it to the developer and they immediately agreed and will be addressing that oversight soon. So they went from 4 stars to 5.

BOMONSTER
United States
7 days using the app
ShopClimb replied August 9, 2019

Thanks for the feedback! We're already working on improving some of the badges for consistency in sizing.