Reviews (431)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install with a clean, intuitive interface and professional-looking review widgets that match their brand. They value strong customization, reliable Amazon/CSV import, and built-in structured data that can support Google snippets. Many credit it with boosting trust and conversions. The free plan is seen as generous, paid plans fairly priced, and live chat support exceptionally fast, hands-on, and knowledgeable.

January 9, 2018

App is difficult to configure. Once configured it still does not work properly.

Blink Couture
United States
About 1 hour using the app
Trustify (Omega) replied June 22, 2020

Hi there,

Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and supported you to resolve the problem.

In any case you still need our help, please don't hesitate to contact us.
Best regards,
Kaylee

March 1, 2021

lack of customization, look awful on site, letters are to small, no preview live of the widget.......

Bolpromex
Mexico
About 4 hours using the app
Trustify (Omega) replied March 1, 2021

Hi

Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but we are not sure how would you like to display it.
We have contacted you via email and phone call, we are waiting to hear from you back so that we can support you with the customization. Please contact us.

Best regards,
Omega Team

October 26, 2021

自動的にサイトにアップしてくれて便利です。英語のシステムですが設定はシンプルで簡単です。私のサイトは英語ですが、日本語のサイトでも問題ないはずです。Q&Aも英語ですが、返答が速く親切でした。おすすめです。

seiyajapan.com
Japan
Over 1 year using the app
Trustify (Omega) replied October 26, 2021

Hi seiyajapan.com!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

Edited December 22, 2021

Good App with good support team. still on trial trying to get to know it more.
Hopefully with in weeks

The Holidays Shop
United Arab Emirates
1 day using the app
Trustify (Omega) replied December 22, 2021

Hello The Holidays Shop,

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Have a great day!
Kaylee - Omega Team

July 13, 2020

So far so good and I have used it for more than a year now! Keep up the great work - thank you so much!

GoFancy
United Kingdom
Almost 2 years using the app
October 6, 2020

Thanks for such a quick response and a great app, it is what's I was looking for. Amazing customer service

BPM Earplugs
United States
About 3 hours using the app
May 11, 2020

This app integrated our Facebook reviews with ease and now we can tick one more thing off the list of to do's!

Lifespace Homeware
South Africa
3 days using the app
July 28, 2020

Fantastic App! I love the layout options. Easy to use too. Great addition to our e-commerce store. Thank you :)

Katie J Design and Events
Australia
About 1 month using the app
May 19, 2020

Good App, works very well. Customer support is excellent and very responsive too. Easy to set up and easy to use.

Burleigh Wagon
Australia
8 months using the app
June 3, 2020

Muy buena aplicación y muy sencilla de usar , y tienen un excelente servicio al cliente, gracias por su buen trabajo.

Punto Pitaya
Mexico
About 1 month using the app