Reviews (309)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable review app with excellent live chat support that quickly handles setup, custom CSS, and widget placement. They like the clean, professional layouts, blue stars, and multiple display styles. Key benefits include smooth importing of reviews (and photos) from Amazon, AliExpress, other apps, and email review requests. Many say it boosts trust and sales, with fair pricing and a generous free plan.

June 30, 2023

Staff was extremely helpful, navigated me through all that I needed and even gave me suggestions on how to make my site better.

Seyla
United States
About 1 hour using the app
TrustApps replied July 3, 2023

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

July 8, 2023

Excellent customer service. Shahroz was the rep that helped me and he gets 5 stars as well. Very knowledgeable, polite and fast.

Limestone Holey Rock
United States
About 1 hour using the app
January 14, 2022

Le meilleur service client que j'ai rencontré, très à l'écoute gentil, efficace et disponible. Application different des autres parce que personnalisable comme on veux

O S I R I S
Senegal
6 days using the app
May 4, 2023

Just started using this App, all seems very good, exactly what I wanted. I did have an issue with uploading reviews but this was dealt with swiftly and efficiently by Ebrahim.

madaboutneon
United Kingdom
7 days using the app
TrustApps replied May 5, 2023

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

February 24, 2023

I needed help with the widget integrating with my website and the team was able to help me promptly! I appreciate their assistance and helping me get set up. So far the app works really well with my customer base.

Sustainable Cloth Co
United States
2 days using the app
April 24, 2023

Love this app. Quick and efficient support! highly recommend.
Integrates great in to our website - a few kinks that we are working through but overall simple for someone like me who has no background making websites.

Geddysmom
United States
About 3 hours using the app
TrustApps replied April 25, 2023

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

June 14, 2023

Thank you so much for your help today. I was impressed by your helpfulness and the speed of your assistance. Now my reviews are showing up on my site which required some technical expertise. I won't hesitate to be in touch if I need your help again. Thank you!

Imagine That
Australia
About 23 hours using the app
TrustApps replied June 14, 2023

We're so happy to have been able to help you achieve your goals with our app and customer support. Thank you for your kind words and for choosing us as your partner in business.

April 18, 2023

I am just starting with this app but so far the customer service has been spectacular. Aarav got online quickly and helped me set up the app and even tried to help me with my previous app that closed for business without warning. Hopefully I will have a good and long relationship wit this app.

Rainforest Chica
United States
About 2 hours using the app
TrustApps replied April 18, 2023

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

Edited June 22, 2025

Highly Satisfied with Trust Reviews Plugin!

I recently installed the Trust Reviews plugin on my website, and the experience has been fantastic! The plugin offers a full range of features that not only allow me to collect customer reviews but also manage and display them effectively, boosting my site’s credibility and customer trust. The interface is clean and intuitive, making it easy to use, and the installation process was seamless.

What really stands out is their excellent customer service. Whenever I encountered small issues, their support team was quick to respond and helped me resolve everything promptly, ensuring a smooth experience.

Overall, this plugin has significantly improved customer trust and sales performance. I highly recommend it to other merchants!

Honeycare
United States
5 months using the app
October 17, 2023

Ça fait 15 jours que je la test et pour le moment, j'en suis satisfaite :) Je recommande

Lilycornedoggy
France
About 2 months using the app
TrustApps replied October 19, 2023

Votre expérience positive en utilisant notre application et notre support clientèle nous tient à cœur. Nous sommes heureux d'avoir pu faire la différence dans votre entreprise.