TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

February 6, 2025

Very easy to use and to get assistance.

K-Beauty Blossom
United States
10 months using the app
February 6, 2025

very helpful...

DWAH
Sweden
6 months using the app
February 1, 2025

Love! Very easy to use and the automation works well with my storefront.

Luminosity Naturals
United States
9 months using the app
November 6, 2024

good

ZAZAAR
Pakistan
2 months using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you're finding TrustShop helpful for your business. We're constantly working to improve our service and would love to hear any specific feedback you might have.
Best regards,
The TrustShop Team

October 16, 2024

good

AARAM VIRAM
India
2 minutes using the app
October 14, 2024

Easy to use. Staffs support.

FASTEST LAP
Thailand
3 months using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you're finding TrustShop easy to use and that our staff has been supportive. We strive to provide both a user-friendly platform and excellent customer service.
Please don't hesitate to reach out if you need any assistance in the future!
Best regards,
The TrustShop Team

September 20, 2024

nice

LevelUpStar
United States
About 1 hour using the app
September 15, 2024

Setup was easy. Just need to start trying it out to see the overall flow.

Motion Guard Arms
United States
About 1 hour using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for your review! We're glad you found the setup process easy. As you start exploring TrustShop's features, please don't hesitate to reach out if you have any questions or need assistance understanding the flow.
We're here to help you get the most out of our app!
Best regards,
The TrustShop Team

September 16, 2024

Lots of capabilities, free version is great but I recommend the $10/month plan.

BoxNutra
United States
5 days using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for your thoughtful review and recommendation! We appreciate you highlighting both our free version's value and the enhanced capabilities of our paid plan. Your endorsement helps other merchants make informed decisions about their review management needs.
We're committed to providing great value across all our plans!
Best regards,
The TrustShop Team

Edited May 11, 2026

Great app, great customer service

swimm
Australia
Almost 2 years using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for this wonderful review! We're thrilled to hear that you're enjoying the customization options and that they're helping you achieve the perfect look for your store. Your comments about our helpful and friendly team are particularly appreciated - we take pride in providing excellent support.
Thank you for your recommendation, and we look forward to continuing to support your business!
Best regards,
The TrustShop Team