TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

October 14, 2026

Very helpful fixing my problem. I appreciate you guy.

Gardener Place
United States
About 6 hours using the app
October 6, 2026

Pretty easy setup if my AI would wake up thanks

Core Drive Sports
United States
About 1 hour using the app
December 23, 2025

TrustShop serves well as a basic and reliable review solution. It offers the essential features required to collect post-order reviews, including automated review requests, star ratings, customer comments, and front-end display of reviews on the storefront.

This is the second Shopify app from TrustShop that I have implemented on my store. The email support from Daniel, the founder of TrustShop, has been excellent and very personal in approach, which is truly appreciated.

Looking forward to continued improvements.
Vivek

healthcare nt sickcare
India
About 1 hour using the app
October 6, 2025

An Excellent customer service any day. They never hesitate.

Sigmud Health
Sweden
3 months using the app
June 12, 2024

Easy to install, and I can upload customer reviews from the manufacturers websites about the yarns I sell.

SweetMeadowKnits
United States
3 months using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for your positive review! We're glad you found TrustShop easy to install and that our review upload feature is helping you showcase product information from manufacturers. This kind of flexibility is exactly what we aim to provide for specialty retailers like yourself.
We'll continue to enhance our features to support your business needs!
Best regards,
The TrustShop Team

April 19, 2024

I cant get this added to my homepage - its just constanting spinning! and the steps to Add widget dont seem to recognise it has been added. Please help.

thechillbeanbakery.com
United Kingdom
3 days using the app
Trust1.io replied May 24, 2024

Hello, we have officially provided the option to embed the widget box on the home page. You can check it out on our application.
Thank you.

January 2, 2025

not working

J Fashion Lounge
United States
7 months using the app
Trust1.io replied January 17, 2025

Dear valued merchant,
Thank you for your feedback. We noticed that you were able to resolve the widget installation on your own, which is great! However, we understand that encountering any initial difficulties can be frustrating.
We're continuously working to improve our installation process and documentation to make it even more straightforward. If you have any suggestions or need assistance with other features, our support team is always here to help.
Best regards,
The TrustShop Team

November 15, 2024

Very simple to use

Jay Essential Soaps
United States
11 minutes using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for highlighting TrustShop's simplicity! We work hard to make our app user-friendly while maintaining powerful functionality. We're glad this balance is working well for you.
Best regards,
The TrustShop Team

August 25, 2024

i love it

i&i Kòstòm apparels
United States
4 months using the app
Trust1.io replied January 16, 2025

Dear valued merchant,
Thank you for your enthusiastic review! We're delighted that you're loving TrustShop. We're committed to maintaining this level of satisfaction and continuing to improve our services.
Best regards,
The TrustShop Team

May 22, 2024

good

BackBrace
United States
About 1 hour using the app