Reviews (6)

Overall rating
2.9
Counts per rating level
  • 17% of ratings are 5 stars
  • 33% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
Edited June 22, 2026

cannot even get past account registration page. When i hit submit, nothing happends. after hitting "back" i found that for billing information, city and zip code are required, but these fields are greyed out

update: uber support was really helpful in explaining and walking me through the trouble. I just wish the UI can be more clear

Pantheon
Canada
11 days using the app
Uber Direct replied June 16, 2026

Hi, thank you for sharing this with us. You should be able to add or edit your city and ZIP/postal code from the General tab in your Shopify settings. We pull that information directly from Shopify to ensure consistency across your store and our platform.

If those fields are still unavailable or updating them in Shopify doesn't resolve the issue, please reach out to our support team and we'll be happy to take a closer look. You can find the support details in our guide: https://docs.google.com/presentation/d/1Twk-IOtHJVWwhz-SeVqTav7l5_o3Gm0rlPv9PfB-gg4/edit?slide=id.g39bda519470_0_2#slide=id.g39bda519470_0_2

February 5, 2026

Nous avons avons été beta testeur sur l'app au moment du lancement. Les demandes d'adaptation ont été prises en compte rapidement par l'équipe Uber pour nous permettre de lancer le service sur un premier pilote sur notre chaîne de boutiques. Nous déployons sur le réseau ce mois-ci (25 points de vente en villecentre et en centre co) avec un accompagnement sur mesure pour la mise en place et la formation des équipes internes.

Passage du Désir
France
8 months using the app