Hextom: Upsell Sales Boost

Hextom: Upsell Sales Boost

Reviews (1,510)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts sales and conversions by adding urgency and trust elements like countdown bars, scarcity messages, and professional trust badges. It’s praised for being easy to install and use with just a few clicks, even for non‑experts. Many highlight time savings from automating image edits and price updates, long-term reliability, and fast, friendly support that quickly resolves issues and explains solutions.

November 19, 2018

We're using the paid version ($9.99) to make use of the front page timer during Black Friday and the holidays. Everything works great and the app is reliable, as we've come to expect from these folks.

Four stars were given for reliability and flexibility, but they lost a star for not currently having a way to schedule the features ahead of time. We planned daily sales leading up to Black Friday, and although the sales themselves were set up in advance using Sale All-In-One, the USB countdowns and features cannot be set ahead of time, so I have to go in each morning and add a timer to that day's sale item. This takes time and means that from midnight until I get to the office, there is no timer running to promote the sale - That's a third of the sale day that has no features running.
I hope they'll add a start time so we can use this app for future events; otherwise, we'll discontinue using it after the holidays.

Triple Mountain Model Horses
United States
6 days using the app
Edited June 22, 2020

*** Warning will add significant page speed penalties ***

I've had to re rate my review, The app works well - however it has been over a year now since I first raised with the developer their substandard backend architecture.

They serve their scripts out of a US based AWS S3 Bucket. Which apart from not being AWS best practice and is needlessly costing them extra to operate - it causes massive performance problems for sites outside of the US.

In APAC I have a 1.5 second page delay added to =EVERY-= page.

The worst part is, is that switching to a CDN (Cloudfront) as all great apps use and is essential in ecommerce is a 10 min job for them being already on AWS. The simply need to setup the CDN (5 mins) and change one line of code in their app.. Also as an AWS employee I've provided them the simple information needed to do this.

They don't respond, either because it is too hard for them to bother or the speed of your website (and their cost base too!) is of no concern to them.

Very dissapeointng. Shopify really needs to mandate that ALL apps use a CDN. It is basic web scale architecture.

Number 9 Fashion
Australia
Over 1 year using the app
June 14, 2023

I recently had the pleasure of using the Hextom app, and I must say, it has revolutionized the way I approach e-commerce marketing. From its comprehensive features to its user-friendly interface, Hextom has truly exceeded my expectations.

First and foremost, the app offers a plethora of powerful tools that have significantly boosted my online store's performance. Hextom provides a diverse range of features, including social proof, countdown timers, upsell and cross-sell modules, email marketing integrations, and so much more. Each feature is intelligently designed to enhance customer engagement, increase conversions, and ultimately drive sales. The versatility of the app allows me to experiment with different strategies and find the perfect mix for my business.

What sets Hextom apart is its seamless integration with popular e-commerce platforms like Shopify, WooCommerce, and BigCommerce. The setup process was remarkably simple and hassle-free. Within minutes, I was able to customize and implement the app on my store without requiring any technical expertise. The intuitive user interface and step-by-step guidance ensure that even beginners can navigate the app effortlessly.

The analytics and reporting features of Hextom have proven to be invaluable for monitoring the effectiveness of my marketing campaigns. The detailed insights provide a comprehensive overview of customer behavior, conversion rates, and revenue generated. Armed with this data, I can make data-driven decisions and fine-tune my marketing strategies to maximize profitability.

One of my favorite features of Hextom is its exceptional customer support. The Hextom team is highly responsive, knowledgeable, and genuinely interested in helping their users succeed. They promptly address any queries or concerns, offering personalized guidance and even suggesting tailored strategies for my specific niche. It's evident that they are dedicated to providing an outstanding user experience.

In summary, the Hextom app has become an invaluable asset to my e-commerce business. Its wide array of features, seamless integration, insightful analytics, and exceptional customer support make it a must-have for any online store owner looking to optimize their marketing efforts. I wholeheartedly recommend Hextom to anyone seeking to unlock the full potential of their e-commerce store.

MAX PINNELL
Australia
12 minutes using the app
December 15, 2018

This app helped me in making my site look and convert better. I really like that it also offers free plan for beginners like me!

Misty and Molly
United States
19 days using the app
November 1, 2019

Very easy to use. Highly recommended. I use this app to add more text to pricing specials and for customers to see available qtys.

Keeyahri
United States
4 months using the app
Edited December 13, 2020

a week gone, get one email reply. we use ELLA theme not working. they reply email very slow. they not want fix our theme, so they not reply email.

Slliim
United States
About 1 year using the app
Hextom replied December 21, 2020

Thank you for your feedback. We have reached out to you by email and we have not heard back from you. We also checked your website and could not reproduce the issue you described.

Please check your email account when you have a moment and let us know if there's anything else we can do to resolve this to your satisfaction.

November 20, 2021

Bummed that applying this app's effects to products based by tag isn't available on the basic plan - have to add every item in manually which is time consuming when you have a store with 300+ products. Otherwise, great app so far.

Classique Kids
Australia
About 1 hour using the app
September 17, 2018

Such a great app, and most you can use for free. All the widget you use are installed for you, you just set rules to activate them. So simple to use and can see this great app saving me lots of time. I may even go for a paid version.

The Fashion Gift Shop
United Kingdom
About 15 hours using the app
Edited April 3, 2020

It doesn't even provide actual bogo discount possibilities. It makes you use the shopify discounts, which limits you to having 1 automatic discount at the time. Very deceiving, as I only found out after having to pay 30 usd.

Besides that, why don't you offer the option to select products based on collections?

SpaceX Fanstore
Netherlands
About 1 hour using the app
August 27, 2018

Great App! I just set up an inventory countdown in 10 minutes! Amazing. I also use and love the Bulk Image Edit APP - helps me quickly keep all my various images manageable and presentable in the same size!

Ronin Flix
United States
19 minutes using the app