Reviews (383)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to install and customize, with badges live in minutes and no technical skills needed. They say it boosts store professionalism and trust, especially by clearly showing payment options, and some report higher conversions. Merchants like the wide badge selection, flexible placement, fast loading, and mobile‑friendly design. Support is frequently praised as fast, friendly, and proactive, even creating custom badges for free.

August 13, 2019

I can't say enough good things about how quick and responsive customer service is. If you need trust badges this is the app !

BackWoodz CBD
United States
17 minutes using the app
September 18, 2019

Thank you again for you're excellent service. Everything works great and is good quality! I would most definitely recommend!!!

Masturbation or Advanced Sexual Activity Sex Machine Supplier
China
8 minutes using the app
February 22, 2022

Love it! Easy to install and great customer service if you need any help. Really makes my store much more professional looking!

All Peaks
United States
12 months using the app
March 21, 2020

Trust badges look great! Its always great to have these badges on your store to gain trust and make the customer feel safe! Thanks team!

NewHeidts
United States
3 minutes using the app
Conversion Bear replied March 22, 2020

Thanks for the great review 🙌 Lynda.

May 18, 2020

Very useful app to add the deserved credibility to your site. Jonathan from Conversion Bear was also extremely helpful in solving my questions

Odyssey Boards
Singapore
About 1 year using the app
Conversion Bear replied May 20, 2020

Thanks for the awesome review 👌 good luck with your store!

June 18, 2020

I had an issue plugging in my trust badge through my new theme, and asked this team for help. Not even a day later they gave me a solution with proof! Love these guys and highly recommend!

The Impact Wear
United States
6 days using the app
April 11, 2021

Very easy to set up and configure the Ultimate Trust Badges app. Only one note - I would like to have not just three sizes of badges but a more flexible setting to change badge size. Thanks!

RoyalChoice Lashes Store
Canada
8 days using the app
October 1, 2019

awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app, awsome app,

DieKunstGalery
Romania
11 minutes using the app
Edited December 30, 2019

Really disappointed as this app looked promising. The trust badges loaded at the bottom of the page rather than under the cart button which I had checked as the option. It also slowed my page load time down considerably and the trust badges would load in groups rather than simultaneously. Appreciated the quick reach out from support and have upgraded review on that but have gone with another app that worked perfectly from the get go as I required. Thanks anyway.

Dog & Kaboodle
New Zealand
Conversion Bear replied December 30, 2019

Hey, thanks for sharing your feedback.

As I'm a merchant myself - I know how frustrating things can get! I'd like to address the two concerns you raised.

Wrong theme placement >

Our apps are built to work in 1 click. After seeing my mom struggling with setting up her online business, I set ease of use as my top concern.
Thing is - there are over 1000 possible Shopify themes. We are actively mapping and adding themes as we go, but sometimes the auto placement just gets it wrong. In that case - we have a manual app addition option.
You can do it yourself in 5 minutes (as shown in the step-by-step video we provide) or we can do it for you (we've successfully helped over 100 stores with different themes).

Loading times >

There are 2 ways to make apps work on Shopify - injecting app code into the theme files or loading through an iFrame. Each option has it's downsides.
The main downside when injecting app code is that it could mess up merchants liquid files causing a potential damage to the store. But, it would make it badges load together with the page. Since more elements (images) are added - It will still increase loading times.
I know some other apps may take the risk of messing up theme files. For us - it's too big of a risk.

We decided to take the other option and load the app via an iFrame - that means our app loads after the entire page is loaded. Same loading time increase, different experience. That keeps us on the safe side - avoiding possible harm to theme files. All badges we use are super light (SVGs only) and together with our minimized app code it makes badges load as fast as possible.

Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had. I'm sure our app can meet your expectations.

As you're an entrepreneur yourself, I hope this resonates.

Best,
Lynda.

April 26, 2020

this is what i like to see. app developers realising whats important and what should be free . amazing app hats off to you guys !

CustomSneakersGB
United Kingdom
About 1 year using the app
Conversion Bear replied May 1, 2020

Thank you for the awesome feedback 👍