Upload‑Lift Image Upload

Upload‑Lift Image Upload

Reviews (174)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for stores that rely on customer‑supplied files, like print shops and custom products. Customers can easily upload many file types and multiple files, with uploads reliably tied to orders and optional text/form fields. Merchants like the flexible widget placement, clean interface, and strong long‑term performance. Pricing is seen as fair, and support is consistently described as fast, patient, and highly helpful.

October 6, 2023

This app is truly fantastic! It's incredibly user-friendly, and the customer support is simply outstanding. I'm utilizing this app to effortlessly upload files for my orders.

AFFIRMA DISTRIBUTORS
United States
3 days using the app
May 1, 2023

VERYY GOOODD also if you want 10+ variants. EASY download for anyone who is trying to upload pictures easily on their site

Phone Pawtrait
Netherlands
25 days using the app
Edited November 22, 2021

Upload-Lift is been good So far. It is a great app for what we use it for. as Print Shop app its been helping us ,Thank You

Grace and Shine boutique
United States
10 months using the app
June 14, 2021

Amazing Customer service, the app works really good just had one problem that's because of theme not app. But Michael fixed the error in no time. 100% recommend if you sell custom photo products.

DogaSocks
United Kingdom
About 1 month using the app
July 30, 2021

The app is so simple to set up and use. The built in styling is modern and can blend in with any store's theme. Useful for creating multiple field types. The support are quick, friendly and always willing to help.

Event Stuff Ltd - we own PhotoCutOuts.co.uk and Fun4Guests.com!
United Kingdom
10 months using the app
October 19, 2020

It has the best upload image system I found on Shopify, customers can see what they have uploaded so it prevents cart abandonment. I suggested new features to the support/dev team and they implemented so of them. Customer service is just great. Thank you!

RegalosBaby
Spain
18 days using the app
November 17, 2020

I love this app from the very moment I downloaded it. This app is very useful especially for the services I provide at my store. I did have one issue with the placement of the upload form but when I contacted support they were able to help right away. I am not at all tech savvy so I was super glad they were able to step in and handle that for me. I love this app and I will definitely upgrade to paid version in the future. Highly recommended!!!

Jess Wig Studio
United States
6 days using the app
January 15, 2022

We used this app for several months, including the last BFCM. We faced several challenges. Some orders came in with no uploaded file (even though this could be attributed to another app as we tested). Customers were getting a file type not allowed message (we enabled all file types), or customers seeing an endless spinning wheel when trying to upload (connectivity issues?). While Michael did his best to help, we left a 1-star review regardless. We were unhappy with the app's performance and all the extra work it caused. That was our subjective experience as a paid customer with two stores using this app. Until here, it would just be a merchant with a negative experience. Imagine our surprise when we received an email threatening us with cutting all store access to the app mid-BFCM if we did not take down the 1-star review by night. We were FORCED to remove the review to avoid sales disruption in our best-selling product in the middle of the most important sales campaign of the year. We reported this to the Shopify Partner department for investigation; email captures included. We have been in business for over four years, and NEVER we were never threatened before based on a review. We switched apps as soon as BFCM was over. Unbelievable. Sometimes, you'll get a negative review even if you do your best. It happens to everyone. You don't reach out to the customer threatening him with actions to have it removed!

Canvas by Numbers USA
Spain
Cloudlift replied January 15, 2022

Hi Fran, sad to see that you again decided post the review (As you mentioned you posted it more than once). We were in contact over countless emails, you left a 1-star review in the middle of us checking your store, in our opinion, this was not justified. The issues you were seeing are highly likely from an incompatibility with another app or your theme.
I wish you all the best with your store.

Edited September 23, 2024

Nice app to use! Functional and works smoothly. The team is also very supportive. Thanks for offering this free app!

Axis Buy
Hong Kong SAR
9 days using the app
Cloudlift replied September 19, 2024

Hi Merchant, apologies for the inconvenience!

Our app does not edit the global CSS, i suspect there might be a layout issue on your theme. Please reach out to our support team and we will check it closer!

November 29, 2022

Tiene muchas opciones para configurarla, el diseño, los idiomas etc. Sin duda la mejor app, funciona muy bien

Bordative
Mexico
2 days using the app
Cloudlift replied November 29, 2022

Muchas gracias por la revisión. Nos alegramos de que la app pueda ser util para usted!