File Uploads by UploadKit

Toby was patient & persistent. App working perfectly in-store now, hope to get customisation orders!

Our business and website is 100% about offering our customers the ability to customize their products. We've gone through several ways to receive customer's artwork and files and have always had challenges.

We have use various apps and tools to try and receive customer files via our Shopify store. Our implementation was working but I always felt it could be better. Thankfully, I keep looking for a better file upload app and ran across UploadKit.

The app installation was very straightforward no glitches, no code for me to write or insert, it just installed easy. The app controls are also very intuitive and easy to modify. I'd say that the app as designed would serve the need of 99% of store owners without any additional configuration required.

We happen to be that 1% that has very specific rules, requirements and design guidelines that required us to need the app to behave slightly different. We use a lot of apps, some developers are terrible responders, some are average, some are great. Toby and the team at Upload Kit truly deserve another classification: EPIC!
Every question, request, curveball that we threw at them was met with a kind, thoughtful, quick response & solution. Every need fulfilled. The bar has been raised for other app developers.

As for the UploadKit app functionality, we are only scratching the surface but my initial impression is that it is very intuitive and has that perfect balance of features artfully designed so that the user experience is simple, obvious.

If you need to receive files from your customers, look no further than UploadKit. It is the best option without question.

--John
BoardLams.com

Must have app for photos/files uploader plus you will get five star customer service! Thank you Toby

Convenient app and half the price of the old one we were using. Customer service is also very helpful.

Muy bueno y la atención al cliente es rápida. Estoy muy conforme con el servicio y lo recomiendo al 100 %

I have updated this review a couple of times already. I have some issues with features I miss and would like to see in a future upgrade. Most importantly, as one test customer pointed out, the uploaded image is not shown as the main image in the cart when checking out. Instead the general product image is shown. Same issue when moving on to payment. This may create uncertainty for the customer: Did he actually manage to upload his image correctly? But based on my positive experience with the UploadKit customer service - and after having many ideas accepted and implemented - I must say, that they are extremely competent and helpful. And actually that is more important than a few missing features. So I revert to my original judgment - 5 stars. Currently there is no better upload app available.

Outstanding customer support and a well designed app for file-uploads! Email support is fast and responsive.

Wow! I’m so happy I found this app! Very easy to use and they have great customer service! I highly recommend!

I run an online printing lab. Uploadkit is an efficient app to allow clients to upload large size files with more flexibility and even better pricing compared to the one I used. During the switch I had some file size and bilingual issues, and Toby helped me to solve all the issues. Overall great app with fantastic support. I'm happy that I made the switch.

The Support from these guys was off the charts - phenomenal. Thank you for being a fantastic business partner.