Koala Upsell Free Gift & BOGO

Koala Upsell Free Gift & BOGO

Reviews (388)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even across multiple international stores, with a clean, customizable design for upsell and free‑gift offers. Many report higher order counts, AOV, and conversion rates using automated rules and complex conditions. It integrates smoothly with Shopify, reliably handling inventory and billing. Support is frequently praised as fast, proactive, and open to adding new features based on merchant feedback.

January 28, 2025

Fantastic app . To the point . You can do many combinations . And helpdesk very assistant

Doukissa Nomikou
Greece
11 days using the app
January 22, 2025

Koala Free Gift Buy X Get Y is an awesome promotional app with a free gift feature. There are powerful functions and excellent UI/UX design makes it easy for the admin to operate.

Also, the customer service is very efficient and professional. Thanks to Gyte for his professional and friendly assistance.

Good Vibe Digital
Taiwan
6 minutes using the app
January 7, 2025

Louie was amazing! handled my questions quickly and professionally. Even came back because I forgot to ask something and he jumped right back on the Chat. If you look on my store, we pride ourselves on Old School Customer Service, Louie has that special touch!

The Bat Flip Shop
United States
About 2 hours using the app
December 26, 2024

Very prompt assistance, love it, Max was great

MIRAGGIO
India
26 minutes using the app
December 4, 2024

Amazing app!!!
Easy to install and get started. Support is amazingly quick. Was trying to figure out how to add multiples and support replied within an hour with how to set up the rule I missed. Definitely would recommend!!!

rae & grace
United States
About 1 hour using the app
November 15, 2024

So far the best BOGO app that we've used. Simple, but well designed and UX is well thought out.

staging-almalittera
Lithuania
About 15 hours using the app
November 12, 2024

Highly recommenced app for free offers like bogo, bxgx etc.. Quick and good response from support team.

Tasty Nibbles
India
16 days using the app
April 19, 2026

Best up-stell app I've come across thus far. Great pricing considering all the options.

Koffiestore.nl
Netherlands
12 months using the app
ProfitKoala replied April 20, 2026

Thank you so much for the great feedback and 5 stars! We’re really happy to hear you’re enjoying the app and finding value in the pricing and features 😊

August 20, 2025

Great customer support. Setup was seamless. We use the app for a free pdf that's automatically added to all products.

Medi Know
Germany
5 days using the app
July 2, 2025

I was having issues with my checkout and initially thought it was caused by the app. Max jumped in right away to help,we tried a few things within the app, but nothing seemed to fix it. Then Max went a step further and checked my Shopify dashboard. Turns out, my own manually set discounts were conflicting with the ones from Koala, which caused the issue.

Incredible customer service, Max really went above and beyond. And the app itself is great

Horizum
Netherlands
5 months using the app