Vanga AI Post Purchase Upsell

Great app with an excellent ROS 14% and conversation rate both on the cart (14%) and the post-purchase upsells (7%)

The support team are responsive and has worked hard to accommodate our needs which admittedly tend to push the boundaries of what Vanga offers.

This is fast becoming one of our recommended apps with ROAS and conversion numbers like this it's hard not to be impressed!

I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results.

Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used.

Keep up the great work!

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The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price.

Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily.

Vanga's competitors already automatically remove showing the same product in their Thank You page offers.

We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to:

1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale.
2) Remove automatic discounts from the Thank You pages (which we feel defeats the point).
3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?).

We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered.

Hoping for a resolution soon! Will be disabling this application until then.

In my opinion, this is the best post-purchase upsell app.
37% CR for the last 2 weeks. Literally free profit.

Love this app--super simple to use, even I could set up the upsales. Customer support has been awesome along the way, too.

This app has the best quality-price ratio in the market. It has great features and is very easy to use. It doesn't require any third-party installations and most importantly, our post-purchase rate is 13.03%. Bear in mind the number would be much higher if we could use post-purchase upsell for COD orders (Shopify doesn't allow that though).

Fantastic free App! First up sell within one day of installing, user friendly and works away in the background getting to know our Customers

Great app and very appreciated and reactive customer support ! We highly recommand to experience this on your store !

Amazing app. We have received a great conversion rate of the post-purchase upsell in just one month. The setup is really easy and the support is great! We would really recommend it!

This app performs excellently in increasing our post-purchase revenue. It is easy to use and the support is amazing.

The best customer support in the world! They reply super quickly! No words.. The best post purchase upsell app!