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We were searching for such an App before but all other solutions were not specifically developed for the Shopify ecosystem. Now we finally have peace of mind. Highly recommend!
We are really loving the Shopify and related apps downtime notifications. Allows me to notify team members of potential issues they might be seeing.
Must have app for anyone running paid ads. If you're running paid ads, and the site goes down you're literally burning money. Happened to us twice last and each time we burned several thousand dollars because it took house many hours to realize that shopify was down, so having something like this is an absolute must have
Thanks so much for the review! We hope Uptime gives you peace of mind knowing your store is always being monitored for issues!
Uptime is a must have app within your Shopify tech stack if you're serious about ensuring theme and app changes don't break you site, with their automated testing functionality. On-boarding was a breeze, and ongoing support has been great!
We've been using Uptime for the past few months - it's extremely easy to setup the automated tests, and the ability to receive alerts as soon as there's an issue with the site, Shopify platform, or 3rd party apps, is invaluable (most of the alerts come through before the app or platform themselves notify us!). We'd pay the money just for the alerts to be honest!
I can't recommend this app highly enough.
There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!
The team at Uptime are top-notch - incredibly helpful from start to finish, and even after we've been using the app for months. This app addresses a major need for Shopify store monitoring and we are so thankful to have it be our failsafe, especially around major promotional periods like Black Friday / Cyber Monday. We could not recommend this app more!
Knowing if a domain or Shopify in general is up or down is important. But you want to know what is even more important? - our customer flows. Like from landing on page, to selecting variants, adding to cart and more. Uptime is exceptionally easy and remarkably valuable to us. We were using tools to monitor up and down of base URLS, but had nothing that was adding into his the ability to replicate flows with an easy to use recording tool, and then stacking on-top of this the Shopify status alerts too. There are smart ways to alert our various teams in slack and email of a problem. Knowing, very quickly, if we have broken something is priceless the moment we need it. Super happy with this application. Thanks so much to the team behind it!
The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away. While Shopify support insisted that the issue was related to our theme, uptime helped us identify that it was indeed a Shopify error. They gave us the confidence to continue to push Shopify's support team until they came to the same conclusion. Having uptime on our site gives us the peace of mind and confidence needed at all hours of the day.
We're so happy to hear Uptime was able to give you some peace of mind during this stressful outage!
Uptime gives our leadership team the peace of mind needed to ensure the website customer journey is uninterrupted. The Slack notifications of app/Shopify outages are very convenient and the team is very quick to add new software to the monitoring list. The onboarding process was very easy (Uptime team did all of the setup for us) and the team is extremely accessible.
If I could give this app 6 stars I would.
A great value for the price it lets us know if there is anything that prevents customers from checking out and when Shopify or Apps that our business relies on have issues.