Reviews (907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app delivers a smooth, intuitive mobile shopping experience that customers love and use regularly, often boosting sales and engagement through push notifications and live shopping. They highlight fast setup, seamless migration from other platforms, and customizable design matching their store. Long‑term merchants report reliable, fast performance. Support is frequently praised for quick issue resolution, technical handling, and strategic guidance, making it a highly recommended tool.
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We’ve been using this app for our store, and it has significantly improved the shopping experience for our customers. The interface is smooth, intuitive, and perfectly optimized for mobile.
The customer support team is also highly responsive and professional, always ready to assist when needed. We highly recommend this app to all merchants looking to enhance their mobile shopping experience!
Vajro has made the process of launching the Nutrabox mobile app incredibly easy, providing seamless customer support throughout. A special thanks to Vaishnavi, our POC, who promptly resolves all our queries, making the entire experience smooth. Vajro’s integration with our Shopify store ensures everything from the website and app is in one place, along with compatibility with all the common apps we use for our website. The mobile app has significantly boosted our organic sales, which is a blessing given the current high cost of customer acquisition. Highly recommend!
I would definitely recommend Superfans to anyone who wants to build a customizable, mobile app shopping experience. With this platform, you can build an app to your unique design specifications and they give you a dedicated design manager and tech support team to help you along the way. If you want, they'll even build your mobile app for you.
Everyone from the Superfans team has been helpful and very responsive. If I have any questions or need help with something, I've been able to send a message or schedule a meeting. They have great customer support.
Before upgrading to Superfans, I was finding it hard to design a mobile app that looked like our website and functioned like our website. Most other app building platforms that are compatible with Shopify are not nearly this sophisticated (design or function) and will not perform or look the same as your website. With Superfans, if you want it to look like your website and function well, it will do that without a problem. The other thing I like about Superfans is that they provide a marketing specialist who works for you to help promote your brand and figure out selling strategies.
I would definitely recommend Superfans to other brands, just for the ease of use, customer service, and design features. I will say that the price point is a little high, especially when you take into consideration any other app integrations that you have to pay separately for (like live video selling or rewards programs). But I do believe the cost is worth it if you sell a large volume through a mobile app, or if you want the design features and accessibility from a mobile app.
--Updating this review as Vajro support team has assured to fix key issues reported--
Started with Vajro with great level of expectations and it did start well. But, beware of trouble if your store has SKU variants. Hard to believe, but it did happen to our store. We have a product which has 10 variants. Vajro shows 100 variants (that is 10 times the number of actual variants) to customer. Unable to believe that this basic cataloging configuration is not being displayed properly in mobile apps. Clearly a glitch and the team is hell bent in not understanding it even after sharing proof. Stay away if you have SKU variants. App is good if you do not need to display and give options to customers with variants such as color, size options
Great app, helpful team, i recommend 100%
Aditi was great and very patient onboarding my app. Superfans is easy to navigate and our customers love it. Thanks!
The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.
Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.
Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.
Sagar , Aditi and superfans team are so helpful and quick. The onboarding process is very fast and easy because I have used vajro before and superfans team are very helpful. Thank you so much superfans team!
