Reviews (907)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a smooth, intuitive mobile shopping experience that customers love and use regularly, often boosting sales and engagement through push notifications and live shopping. They highlight fast setup, seamless migration from other platforms, and customizable design matching their store. Long‑term merchants report reliable, fast performance. Support is frequently praised for quick issue resolution, technical handling, and strategic guidance, making it a highly recommended tool.

March 11, 2022

I downloaded this app and did the trial for 60 days, uninstalled and canceled my subscription after the trial period. Yet here I am almost a year later still getting charged $99. There's no number, email or customer service listed. Almost 1K they have been taking from me that an I'm not even using and a cancel subscription

Luxury & 5th
United States
8 months using the app
Superfans.io replied March 12, 2022

Hi Johnetta,

We checked our logs and there was no record of cancellation from your side. You can check this with the Shopify team if you wish to. If you check your Shopify dashboard, you'll still find Vajro as a sales channel.

Nevertheless, since you have not used Vajro all this while, we WILL refund the entire amount. We've processed it and the money will hit your bank in a few days.

We've sent you a detailed email regarding this. Feel free to reach out to our support (you'll find this in the marketplace listing page as well as inside our app) if you have any questions or need any clarifications. We'll be there to help.

Cheers.

March 14, 2020

This app has a lot of potential to be one of the best on the app store. My sales have increase, but I have also had to refund over $35,000 worth of food. They promise that they integrate with other apps, but THEY NEVER WORK PROPERLY. It took over 6 months for them to try fixing an issue and they never did. Their Store pick-up and delivery by zapiet integration does not work and it has hurt my business and reputation severely. The Tidio integration also does not work. Every time I ask what's going on, they tell me to wait 1-4 weeks. I have had to constantly reach out to them for updates. Again, this app has a lot of potential if it works properly, but as of now it does not meet all of my needs and it has caused me to lose too much money.

Black & Mobile
United States
6 months using the app
May 17, 2024

Great service! Made a non-tech guy build an app pretty fast! And very easy

CTM Woodworx
United States
18 days using the app
Superfans.io replied May 23, 2024

Hi CTM Woodworx Team,
We’re delighted to hear that you found our service helpful . Providing a user-friendly experience is one of our top priorities, and we’re thrilled that you had a positive experience with us.

Regards
Gopal
Team Vajro

March 14, 2024

Support was super helpful with set up and completing the app process! Definitely recommend!

Pink Post Office Boutique
United States
7 months using the app
Superfans.io replied March 19, 2024

Hi Pink Post Office Boutique Team,
We’re thrilled to hear that our support team was able to assist you seamlessly throughout the setup and app design process.
Thank you for putting your trust and recommending us. Wishing you continued success.

Regards
Mohit
Vajro Team

October 26, 2023

Great customer service

Lovayla Boutique
United States
2 months using the app
October 12, 2023

Kirthiga was very helpful. I loved how easy the flow of the App. I'm very excited to launch my App soon.

ZALISZ
United States
5 days using the app
November 5, 2022

great work from mohamed and his team, they have realy impres us with there ability to comunicate and get to us

Farmers on Duty
Canada
10 days using the app
June 10, 2026

CURACORO CA
Canada
Over 4 years using the app
April 1, 2026

STB Boutique
United States
Over 6 years using the app
March 30, 2026

By Nataly Mendez
United States
Almost 4 years using the app