VanChat AI Chat & AI Chatbot
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Reviews (121)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this AI chat assistant greatly reduces support workload, often handling most inquiries from pre‑sales to order tracking. Many report higher sales and conversions, calling it like a 24/7 top salesperson that proactively recommends products and offers discounts. They highlight quick training on store data, strong compliance controls, natural multilingual replies, smooth handoff to human agents, stable performance, and responsive, feature‑driven support.
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Hey, could you confirm whether VanChat is EU‑US Data Privacy Framework (DPF) certified – and if not, whether/when it's planned?
Alternatively, do you offer EU data hosting / EU data residency (so no data leaves the EU)?
We need one of these so European merchants can use the chat in a GDPR‑compliant way. Thanks!