Reviews (223)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app greatly improves product pages and UX by showing only relevant variant images, supporting multiple images per variant, and offering flexible swatch controls, including multi‑color and collection‑page swatches. They like the intuitive setup, clean interface, and reliable performance on both standard and custom themes. Many highlight strong business value, fair pricing with a usable free plan, and fast, hands‑on support that resolves theme conflicts and custom layout needs.

November 18, 2023

The app works great and is easy to use. Support is great too.. I've encountered a problem which after communicated with their support appears to be more of an issue with my theme.. they help me to solve it anyway! Thanks Jake!

Happiness Idea Malaysia
Malaysia
About 1 year using the app
October 5, 2023

Seamless integration with our custom theme thanks to Jake. Responded to my email and has the issue sorted the same day. Couldn't recommend more!

The Millshop Online
United Kingdom
1 day using the app
October 2, 2023

Too complicated to use. Everything has to be done manually, not practical. Seriously don’t have time to go through every single product importing images that I’ve already uploaded through shopify. I have hundreds of products within my store so this is too time consuming. Uninstalling asap.

Seaux Gigi
United States
21 minutes using the app
ProductWiz Inc. replied October 6, 2023

Hello!

Thank you for taking the time to share your experience with our app. We're genuinely sorry to hear that it didn't meet your expectations. Your feedback is invaluable, and we're always working to enhance our app based on insights like yours.

While we're continually making improvements to serve our merchants better, our support team at support-rio@productwiz.io is always on hand should you have questions or require assistance.

Best wishes,
The ProductWiz Inc. Team.

August 18, 2023

App did not work on our theme. Customer support is very slow to respond and not helpful. Cannot recommend this app.

L&C Cabinetry
United States
5 months using the app
ProductWiz Inc. replied August 20, 2023

Hello!

First off, thank you for taking the time to share your thoughts with us.

I've had a quick look, and it appears we did process an integration for your theme on April 2nd, 2023, and got it sorted in just a day! If there's a newer request or if you have any other questions on your mind, please don't hesitate to drop us an email at support-rio@productwiz.io. We genuinely care about your experience and are always here to assist.

Take care and talk soon,
The ProductWiz Inc. Team.

September 16, 2020

This app is great! It was exactly what I was looking for and the customer service is top-notch!

SHY GALLERY
United States
About 1 month using the app
October 22, 2020

Awesome app! highly recommend. Jake went above and beyond to get things right with the integration.

PoolCandy
United States
About 22 hours using the app
Edited January 26, 2021

Easy to configure and use. Zoom functionality is great. Support is prompt and goes above and beyond.

M A Y U
India
About 4 hours using the app
June 10, 2022

Very good app. The platform is very easy to use, and the support team is amazing! Highly Recommended.

TURTLE BAY APPAREL
United States
4 days using the app
November 10, 2021

one of the best apps for variant images and the support is unmatched! could not recommend an app more!

Beer Die Guys
United States
3 months using the app
February 8, 2021

Customer service is quick and professional. The app works perfectly. Will definitely recommend this app!

Soul Sporty
United States
About 15 hours using the app