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Reviews (638)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for offering unlimited, flexible product options beyond Shopify’s limits, especially for complex, customizable products. They highlight conditional logic, varied option types (swatches, text, file uploads, date pickers, pricing sliders), and add‑on pricing for paid upgrades. Many find it intuitive, stable over years of use, and reliable across themes. Support is frequently praised for fast fixes, custom styling, and preserving setups through updates.
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Great Support team. Kudos to Jon and Martin!
It’s a great app to use!
The team is very helpful and responds quickly.
I had 2–3 queries, and they resolved them very easily and efficiently.
Great app. Fantastic customer service! I was that stressy customer just starting out, and the response was super quick and my issues were dealt with and sorted. Would absolutely recommend!
Works great and really efficient developpers, always ready to help fast whenever you need help.
These developers are quick, polite and super efficient in how they manage their clientele. I've recommended them to a number of other Shopify stores. And I will continue to do so! Great job Relentless Apps
The app is simple and effective, just like it should be! As always, there are a few quirks due to the various limitations that shopify has but these were quickly and efficiently resolved by the amazing team at Relentless Apps. Great support and an amazing product!
Cuando se añade un producto con add-on price al carrito y se va a hacer el pago las pasarelas de pago no se abren, solo pasa cuando hay productos con precios add-on en el carrito. No lo pueden arreglar y en soporte no ayudaron en nada. No lo recomiendo, hemos perdido muchas ventas por culpa de este problema.
Hola Sofia. Lamento mucho la frustración y el impacto que este problema tuvo en tus ventas. Entiendo lo grave que es cuando los clientes no pueden completar el pago, especialmente después de haber confiado en nuestra app durante años.
Tan pronto como estuvimos en contacto con Shopify y el proveedor de pago externo, realizamos una investigación exhaustiva y múltiples pruebas directamente en tu tienda. Durante la investigación, confirmamos que los pagos comenzaron a redirigir correctamente nuevamente a Mercado Pago y Flow, incluyendo pedidos con price add-ons, sin que fuera necesario realizar ningún cambio en la configuración de tu tienda.
Este tipo de situaciones puede ocurrir cuando existe un conflicto temporal de comunicación entre Shopify y ciertos proveedores de pago. Nuestra app no controla ni ejecuta código en la página de checkout, ya que Shopify gestiona esa parte por razones de seguridad, pero aun así tomamos estos problemas muy en serio y continuamos monitoreando todo para asegurar que funcione correctamente.
Valoramos mucho que hayas sido cliente durante tanto tiempo y queremos asegurarnos de que tengas una experiencia confiable. Me encantaría confirmar contigo que todo está funcionando correctamente ahora. Puedes contactarme directamente en contact@relentlessapps.com
y estaré encantado de ayudarte personalmente.
Si tu experiencia actual refleja que todo está funcionando correctamente nuevamente, te agradeceríamos mucho que consideraras actualizar tu reseña, ya que ayuda enormemente a nuestro pequeño equipo independiente.
Gracias por tu paciencia y por trabajar con nosotros para investigar este problema.
— Jon
Relentless Apps
The team are helpful and the overall app works quite well. I wish it had a few more functions available but I’m happy to use this app.
Thank you for your honest feedback and kind words about our team! We’re glad to hear the app is working well for you.
We’d love to know which additional functions you’d like to see, we’re always improving the app based on user suggestions. Your input could help shape future updates!
– Jon
Relentless Apps
If you ever need help, don’t hesitate to reach out to the customer service team directly. They’ve been incredibly helpful and responsive throughout my experience. I had an issue that I didn’t fully understand at first, but thanks to their clear guidance and support, everything became much clearer and was resolved efficiently. Their patience and professionalism really stood out. I truly appreciate the assistance they provided.
Great app and great team — highly recommended!
Was able to fix my issue quickly
