Reviews (241)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver and “game changer” for managing large catalogs across Etsy and Shopify. They highlight powerful bulk editing for product data, variants, and profiles, plus easy cross-channel syncing that replaces multiple tools. AI features for copy, SEO, and images are praised as platform-aware. Many find it far easier than Shopify’s native tools, and describe support as fast, hands-on, and highly responsive.

September 17, 2026

Vela has been an incredible app for my business! It is very user friendly, straightforward and has helped me list over 15,000 listings with ease from my Shopify Store. Justin was very responsive/helpful, even including videos with explanations. I cannot recommend this app enough!

Booma Prints
United States
11 months using the app
July 21, 2026

I've been using Vela for years. It's very effective and has saved me days of manual labor. Justin is a remarkable service person. The app also keeps evolving regularly. It's a must for large catalog shops.

Studio Meme
Israel
About 7 years using the app
August 20, 2026

I hope they add more features for Shopify in the future, especially more flexibility for product variants and options.

Overall, this is one of the best apps I’ve ever used. Justin was also incredibly helpful, he solved my issue very quickly and was very kind throughout the process.

Thank you!

And A Little More
United States
About 2 months using the app
July 29, 2026

Great customer service!

Bayside Printing
United States
Over 3 years using the app
July 9, 2026

Absolute gamechanger, great interface, super polished, great support with awesome employees!

Norra Collective
United States
4 months using the app
April 23, 2026

Love, love, love this app! It was a game-changer for us! We have shops on Shopify and Etsy, so being able to update, modify, and create listings in one place saves us tons of time.

Recently, Vela made an upgrade to their platform that uses AI to optimize copy, create product images, and write SEO ehanced alt tags. I had the privilege of speaking to Justin, one of the creators, and he clarified how it works.

When you click the button to optimize tags, titles, descriptions, etc., it tailors everything based on whether you’re listing for Shopify or Etsy. The score it gives you is based on each platform’s specific algorithm—not a generic one-size-fits-all system.

So basically, Vela uses different criteria depending on where you’re selling, which makes it way more accurate—and means we don’t have to write everything outside of Vela anymore.

Maine Salty Girl
United States
Over 5 years using the app
October 5, 2026

Better than what I could have dreamt of. Makes it so much easier to manage my store and the content in it. Thank you!

KEY LIME STORE
Netherlands
About 14 hours using the app
March 27, 2026

I've been using Vela for several years and the value is amazing! I've saved hundreds of hours (literally) with Vela and their support team is incredible! I can't recommend this AI tool enough over everything else. If you're on the fence about Vela, take this as your sign to give it a try.

Humraha
United States
Over 3 years using the app
March 23, 2026

I Love Vela and have seen it continue to improve over the last year or 2 that I've been a user. I use it multiple times a week as I'm continuing to improve and grow my own business, and having Vela allowed me to expand beyond Etsy and create my Shopify site and my initial offerings on Faire.

Justin and the team are great, and are eager to listen to requests and suggestions, too. I could not be growing at the rate I am now without Vela.

A must have for small or single person businesses with multiple items and platforms.

Aphantastic Designs
United States
3 months using the app
March 23, 2026

Vela has saved us hours and hours of work - we use it to manage thousands of listings across multiple platforms. It makes bulk edits so much simpler, it is very user friendly and would highly recommend for anyone trying to manage listings across multiple platforms. They also have great customer service, resolve things quickly (Justin has been so helpful whenever we are dealing with issues that arise), they are open to feedback and are constantly adding more features that make it even better!

Liesel Anne Studios
United States
About 1 year using the app