VFitz‑ The Vehicle Product Fit

Amazing support. The app didn't map the way I was hoping, I send an email asking if there was an alternative I didn't see, and within hours they just build me exactly what I was wanting. Totally awesome service.

This app is amazing 10/10 support as always the software is very good and easy to understand and is perfect for the automotive industry on shopify. The team at vfits is very helpful thanks for your support and effort.

Great services. Especially a very cooperative staff, step by step guidance and fixing with me make my plan working smooth. Thanks a lot.

Great support and the app is easy to use and set up.

I had an absolutely wonderful experience with the vfitz support staff. The customer service representative, went above and beyond to help me through setting up the application in my store. What impressed me the most was the detailed response with images attached which made it very easy to follow.

This level of personalized attention is rare these days, and it's made me into a champion for their application. Five stars - I couldn't recommend their service more highly.

Super helpful! Customer service is very responsive.

Highly recommend this app! Customer support is outstanding, and very promptly helped us with all requests for integrating with our store. The app is exactly what we need!

We had a great experience working with VFitz to do a custom vehicle database for our site.

App made it really easy to set up and organize all my products for my customers, but the way it counts vehicles and the "support" is why I'm giving this a 1 star review. If I add a product as being compatible with 2010-2014 Subaru Outbacks, that counts as 5 vehicles. Sure, that makes sense. But then I add a different product to be compatible with 2010-2014 Subaru Outbacks and it counts as ANOTHER 5 vehicles, which does not make sense. So then that would make 10, and this all quickly adds up when you have hundreds of products for vehicles. Granted, it's still about $10 for the same plan on different apps, but for bigger companies/catalogs than ours, this can get expensive fast. And about the support rabbit hole... I messaged them through Shopify's "Get Support" feature more than a month ago to no response (yes I checked my Spam inbox). So I went to the Acuinsight, Inc documentation website from the app, which took me to the most barebones website I've ever seen. I went to the support page and all of the buttons to get support didn't work. So then I Googled the company, Acuinsight, Inc, and I end up on a website from Santa Ana Wheels in CA? Both the Santa Ana and Acuinsight, Inc website had the same front page image and general layout, except they didn't care to do anything on the app's support site. So I've messaged Santa Ana to see if they can direct me to someone who can actually help, but I'm not very hopeful.

This app should be removed from the app store. Its a terrible app with 0 support. It makes you may for a month and you find out the app is terrible, you won't get your money back. No response from the developers whatsoever.