Vify: Professional Gift Cards

I was so frustrated at first, but it was me. I was the problem LOL Settings matter, and Pete was fantastic at helping me diagnose and resolve the settings issue and get things running smoothly. They were very patient and knowledgeable and really went the extra mile to make sure I was making the most of the app. Now I love ViFy and I know my customers will too.

We used other gift card apps before, which were a lot more expensive. We changed to Vify app and it is great value for money: So easy to install and set up different card designs. Also very responsive support when we had an issue: Tracy responded fast and was immediately able to tell us what might have caused the issue. Thanks! can only recommend Vify Gift Card app!

So after checking out several gift card apps, we narrowed the list down to two, so for one month our customers could access both Gift Card pro and Vifys Gift card app via diffferent buttons on the site. Both apps had cosmetic issues that we needed help with styling via CSS and impeded the use of creating gift cards, or other display issues on Mobile. The Vify team was the most responsive when it comes to support. Even though GCP had a stylish interface, our customers want quality features "that work". Vify does that for us and more. Looking forward to seeing if they can help us with some of the additional nuances our customers look for.

This app has been exactly what I was looking for. It was a rocky start because my theme was causing problems but the team (Jack + Pete) were amazing and wen't as far as fixing the code on my theme to enable this app to work... and they did it really fast! I was under a strict deadline and they got it working perfectly! Customer for life here :)

This app has worked great for us for a quirky use case. We hand out corporate gift cards to our employees as they earn company "dollars" towards merchandise and apparel. Vify gives us the ability to keep track of used and unused amounts of these company dollars as we reload their gift cards 2x a year.

This time we had a few issues due to some changes in how we wanted to do things the the Vify Customer support was awesome. Ethan was there for me every step of the way to make sure it was working exactly how I needed it to. Thanks Ehtan!

We've been using this for a long time now and we love everything about it! We love being able to customize everything to fit with our brand. And the customer service... they are fantastic. They respond right away and are always nice and super helpful! They are truly a pleasure to work with.

Support was good, but the app stopped working after a few months with no resolution or explanation

I love this app so far. Using it to launch digital gift cards and Vify makes the gift cards and delivery much more user-friendly for both us to manage and the customer who receives them. Previously I had setup the gift cards natively through Shopify, and while I could have done everything Vify does, it would have required a lot of custom work and time. Vify makes it all happen much quicker and with less stress.

I have had nothing but Excellent service with this company. The app is great, does everything I need it too. The cost is reasonable and I can't emphasize enough how helpful they are. They answer so fast, fix any issue you may have and answer all of your questions. Not that there are a lot of issues with the app, but I just had several questions and one hiccup during my setup and they helped me with all of it so very quickly. Reliable and professional. This is the type of company I want to support - because they support their customers with Excellence! Thanks to everyone at Vify.

Updated review May 6, 2024 (15 months later).
I discovered today that my gift cards were no longer showing the custom options that I put on them over a year ago. After exchanging messages with support, I discovered that at some point, the ability to add these options was moved from the free plan (the only plan available when I got the app) to a paid plan.

I was never informed that I'd need to start paying 9.99 per month to keep these options, and instead the features just stopped working. So for *how long*, I have no idea, my pages have just had blank squares where gift card images should be.

It just feels like a bait and switch. I have a lot of time invested in creating these and at no point was I informed that the features I was using and building would one day be under the paid umbrella.

I understand that companies must make money, and with the additional features of paid plans I may have one day upgraded. But to TAKE A MAJOR FEATURE away is pretty terrible service.

I am on the search for something else as I no longer feel this is trustworthy.

Previous review February 2023:

In just the days I have had this I have seen improvements in the capabilities of this app—the support is very responsive to the questions and requests I have made, and I love that I can create multiple gift cards with different designs for events and occasions. There was one thing I couldn't work out and I set them up as collaborator to fix it and by the next morning it was fixed. By all means, look up my website to see how good the gift cards look.
Thanks so much!