Reviews (18)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Refine
-
By rating
Having VOL Shipping Protection on our store gives customers more confidence when placing orders, especially for packages that includes few items to be safe from damage or lost. This App was easy to manage, and the customization options are helpful. Vugar was responsive and hands-on during setup, which made the whole process much easie.
we wanted a simple way to offer protection without sending customers through a separate third-party process. Setup was quick, and the app fit into our cart experience nicely. The dashboard and cusotmer portal is easy to understand, and managing protected orders feels straightforward. Vugar was very quick to help us with set up and answered our questions clearly.
Thank you so much for your thoughtful review! 🙏
I'm really happy to hear the app gave you the simple shipping protection experience you were looking for without sending customers through a separate third-party process. Making the protection flow feel like a natural part of the checkout experience has been one of our main goals.
It's also great to know you found both the dashboard and customer portal easy to use.
I truly appreciate your kind words about the support—it was a pleasure helping you get everything set up and answering your questions along the way.
Thank you for trusting VOL Apps. If there's ever anything we can do to make the app even better for your store, I'm always just a message away.
— Vugar 😊
Great app if you want to offer shipping protection, the protection option is easy for customers to understand as we offered quite few custom options. got a great support so far!
Thank you so much for your kind review! 🙏
I'm happy to hear your customers are finding the protection options easy to understand, especially with your custom setup. We believe shipping protection should be clear and transparent for shoppers while giving merchants the flexibility they need.
It was a pleasure helping you get everything configured. Thank you for choosing VOL Apps—we're always here whenever you need us.
— Vugar 😊
this one is cleaner and easier to use. Vugar helped us quickly and made sure everything was configured correctly for our store. the app gives us more control over the customer experience. Support was a big plus.
Thank you so much for your wonderful review! 🙏
I'm really happy to hear you found VOL cleaner and easier to use than the alternatives you considered. We put a lot of thought into making the app intuitive while still giving merchants the flexibility they need.
It was a pleasure helping you get everything configured correctly for your store. Knowing that the app gives you more control over your customer experience is exactly the kind of feedback we love to hear.
Thank you for trusting VOL Apps. We'll continue working hard to keep both the app and our support at the level you expect. If you ever need anything, I'm always just a message away.
— Vugar 😊
Quick support ,clean dashboard ,and flexible pricing options. Very very very good app .
Thank you so much for your 5-star review! 🙏
I'm delighted to hear you're enjoying the app and found the dashboard clean, the pricing flexible, and our support responsive. We work hard to keep everything simple and merchant-friendly while giving stores the flexibility they need.
Thank you for trusting VOL Apps. If you ever have any questions or ideas for new features, I'm always happy to help.
— Vugar 😊
Exactly what we needed. simple app to add protection for fragile items in cart. Fast setup and responsive support. Thanks
Thank you so much for your review! 🙏
I'm really glad the app was exactly what you were looking for. We designed it to make adding shipping protection for fragile items as simple as possible, so it's great to hear the setup was quick and that everything worked smoothly for your store.
Thank you for trusting VOL Apps. If you ever need any help or have ideas for new features, I'll be happy to assist.
— Vugar 😊
nice
Thank you so much for your 5-star review! 🙏
Even a short review like this means a lot to us. We're really happy you're enjoying the app, and we appreciate you taking the time to support our team.
If you ever need help or have ideas for improvements, just send me a message—I'll be happy to help.
— Vugar 😊
De los mejores soportes técnicos que he visto en las aplicaciones de Shopify.
Recomendado 100%.
¡Muchísimas gracias por tu reseña y por recomendarnos al 100%! 🙏
Nos alegra muchísimo saber que has tenido una de las mejores experiencias de soporte técnico entre las aplicaciones de Shopify. Comentarios como el tuyo motivan a todo nuestro equipo a seguir ofreciendo un servicio rápido, cercano y de calidad.
¡Gracias por confiar en VOL Apps! Si alguna vez necesitas ayuda o tienes alguna sugerencia para mejorar la aplicación, estaremos encantados de ayudarte.
— Vugar 😊
The cart protection widget works well, the dashboard is clear, and I liked the claim button too. Vugar was super helpful with setup questions.
Thank you so much for your review! 🙏
I'm glad you found both the dashboard and the claims experience easy to use. We wanted merchants to have a clean interface that makes managing shipping protection straightforward.
It was a pleasure helping with your setup questions. Thanks again for choosing VOL Apps!
— Vugar 😊
Good shipping protection app with a clean setup and helpful support. We wanted something that would let us offer protection while still managing the customer relationship ourselves. Recommended one!
Thank you so much for your recommendation! 🙏
One of the biggest reasons we built VOL Shipping Protection was to let merchants keep ownership of their customer relationship instead of handing claims off to a third party.
I'm really happy that's exactly what you were looking for. Thank you for putting your trust in us!
— Vugar 😊
