VOL Shipping Protection Upsell

VOL Shipping Protection Upsell

Reviews (17)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited August 23, 2026

We had a few issues during setup and Vugar was incredibly responsive.
Every issue was resolved quickly, and we never felt like we were waiting around for answers. Excellent customer service and a very smooth onboarding experience. Cant recomment more..

qamvexa
Saudi Arabia
2 days using the app
VOL Apps replied September 7, 2026

Thank you so much for updating your review! 🙏

I know setup issues can be frustrating, so I'm really glad we were able to solve everything quickly and get you up and running without delays.

Thank you for giving us the opportunity to help. It means a lot that you would recommend the app after your experience.

— Vugar 😊

August 21, 2026

The app itself is great, but what really stood out was the support by Vugar - he alway reply within minutes, It's rare to find that level of support from a Shopify app founder. He personally helped us customize the widget, and even followed up afterward to make sure everything was working correctly.

Wajha Hub
Saudi Arabia
2 days using the app
VOL Apps replied September 7, 2026

Thank you so much for this thoughtful review! 🙏

It was a pleasure helping you customize the widget. Every store has its own branding, and I always enjoy making sure the app feels like a natural part of your storefront.

Thank you as well for mentioning the follow-up. We always try to make sure everything continues working after setup—not just during installation.
Really appreciate your trust!

— Vugar 😊

Edited August 21, 2026

VOL Shipping Protection gives us full control voer fragile pakcages we ship. The app is easy to configure, and Vugar was quick to respond when we needed help adjusting the settings. Nice app.

TheRayastore
Saudi Arabia
2 days using the app
VOL Apps replied September 7, 2026

Thank you so much for your review! 🙏

I'm really happy the app gives you the level of control you were looking for over your fragile shipments. Shipping protection should work around your business—not the other way around.

Thanks for trusting VOL Apps, and I'm always here if you need anything else.

— Vugar 😊

August 16, 2026

What I like most about VOL Shipping Protection is that it is simple. Some apps feel bloated or difficult to configure, but this one was for beginner level.

Desertora
Saudi Arabia
2 days using the app
VOL Apps replied September 7, 2026

Thank you so much for your review! 🙏

I smiled when I read that the app felt "beginner level" to set up—that's exactly what we were aiming for. Shipping protection shouldn't require hours of learning or complicated configuration.

Thank you for choosing VOL Apps, and welcome aboard!

— Vugar 😊

June 18, 2026

We switched to VOL after testing a few similar apps, and this one feels much cleaner and easier to manage. The setup was simple, the cart widget looks great - thanks ro founder helped us tweak a CSS a bit, and we like being able to control the protection pricing and claims process ourselves. I must say that Support has been excellent. Vugar was fast, helpful, and clear with every question we had. The app does what we need. Highly recommended for merchants who want a reliable shipping protection app with responsive support.

livarouae
United Arab Emirates
5 days using the app
VOL Apps replied September 7, 2026

Thank you for taking the time to write such a detailed review! 🙏

Reading feedback like this is incredibly rewarding. I'm especially happy that after trying several other apps, VOL felt cleaner and easier to manage. We spend a lot of time keeping the experience simple while still giving merchants full control over their shipping protection program.

It was a pleasure helping you with the CSS tweaks and making sure everything matched your storefront. Little details like that can make a big difference.

Thank you again for trusting us. We're excited to keep improving the app and supporting your business as it grows.

— Vugar 😊

August 10, 2026

The VOL app feels light and reliable so far. We also appreciated the fast support from Vugar, who helped us make small changes and get the widget looking fit to our front.

Zenwarda
Saudi Arabia
1 day using the app
VOL Apps replied September 7, 2026

Thank you so much for your review! 🙏

I'm really glad the app feels lightweight and reliable. We try to keep things fast, simple, and focused on what merchants actually need.

It was also my pleasure helping fine-tune the widget so it blended nicely with your storefront. Thanks again for trusting VOL Apps!

— Vugar 😊

June 18, 2026

Exactly what we needed. simple app to add protection for fragile items in cart. Fast setup and responsive support. Thanks!

Keeman
United Kingdom
About 24 hours using the app
VOL Apps replied September 7, 2026

Thank you so much for your review! 🙏

I'm really glad VOL Shipping Protection turned out to be exactly what you needed. We built the app to make offering protection for fragile items as simple as possible, so it's great to hear the setup was quick and everything worked smoothly from the start.

Thanks again for choosing VOL Apps. If you ever need anything as your store grows, I'm always happy to help.

— Vugar 😊