Reviews (445)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

December 23, 2024

This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.

McIntosh Laboratory, Inc.
United States
Over 3 years using the app
December 19, 2024

This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.

Aptera Merchandise Store | Aptera Partner
United States
Over 2 years using the app
October 30, 2024

Very good customer support for queries and imports. System is easier to use on the whole than alternatives. Great reporting and analytics available. There are a few things which rely on their hard coding still, hence great customer service being so valuable. Thanks!

Meaco DE GmbH
Germany
About 22 hours using the app
March 4, 2024

We've had a great experience with this app in the years that we've been using it. The Back in Stock form is clean and quick to load. We recently updated our theme and had some issues with the layout and size of the form, but Josiah from the Swym Support Team had us fixed up in a matter of hours. Nice!

KEYWAY
Canada
Over 3 years using the app
January 19, 2024

This app has been very helpful so far. The support team is very responsive to messages and made custom adjustments to the look of our back in stock form and button as well.

BoxoUSA
United States
9 days using the app
November 15, 2023

I have been dealing with Shrey on adding something to our website. He has been amazingly helpful and has been getting back to me daily. I really love that my customers get alerted when an item comes back into stock. I used to email them manually. This saves time and makes sure that no one gets missed.

The Papery
South Africa
9 months using the app
October 2, 2023

Super responsive. We needed to make a notify me button for out of stock items and because of the theme were using the button was showing up in the wrong place on the product page. The swym team was very quick to get back to us to make the customizations we needed to get it up and running!

ciele cosmetics
United States
6 days using the app
September 13, 2023

We are happy we have installed this app. We are surprised and pleased at the number of customers using it and has definitely lead to an increase in sales so far. The customer service team are very responsive and helpful as well.

Lazybones Australia
Australia
8 days using the app
August 9, 2023

Highly recommend the Swym app. It's simple and easy to use and helps us automate our customer orders and cut down on order admin. Customers see when we have something back in stock as soon as the stock arrives on the shop floor and can reorder. The app also shows us how many customers are waiting for a particular product if it's out of stock. Customer service form the Swym team is outstanding!

Wellington Apothecary
New Zealand
Over 3 years using the app
Edited May 31, 2024

Everyone has been super friendly and responsive. I think this app sufficient for small businesses. You can customize the look and color. Customer service is helpful by email. They customized the app which is embed on my template. Please read reviews of other companies with out of stock alerts. They seem to have issues.

Debras Passion Boutique
United States
About 7 years using the app