Reviews (291)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a centralized marketing tool for WhatsApp, SMS, push, and abandoned cart recovery that drives more sales than email. They like the free plan, mid‑range pricing, and time‑saving bulk editing and automation. Popular features include price‑drop and back‑in‑stock alerts, floating discounts, and shipping banners. Merchants find it fast, easy to use, and praise responsive support, calling it ideal for beginners and product‑heavy stores.

Edited December 26, 2021

It doesn't work on my premium theme.
Restock notify option did not work.
The abundant cart did not work from time to time.
IF it won't work we will uninstall the theme. it is very simple. but my point is that , this app owner reply is very slow. several times i informed there clean my snippet on my theme liquid. but the owner did not reply me or Ans me properly. i will inform the issue to shopify app department. everyone be careful to install this app. 

GYM SUPPLEMENTS U.S
Bangladesh
7 months using the app
Hextom replied January 4, 2022

Hi there, we have removed our app's code from your theme on the same day you made this request, and when we tried to get in touch with you afterwards but we have not received a reply. When you have time, can you please take a look at the inbox and reply the email.

October 4, 2018

I wanted to use the abandoned cart push notifications, but couldn't get it them to work. It would ask for visitors to subscribe in Chrome on my laptop, but not in any other browser or on a mobile device. And even after subscribed, the abandoned cart push notifications just didn't happen. I set them up. They were on. They just didn't work. Bummer. Wasted too much time trying to troubleshoot.

Favorite Story
United States
About 4 hours using the app
Edited March 10, 2019

Not letting me do anything. asking for follow four steps. done everything leave the review but not going forward. Showing most of the options Inactive. Now i have to uninstalled just because of their basic things dose not work. Can't expect any thing better from them when basic option are not working. Poorly design app.

Styleeo
Australia
2 days using the app
October 17, 2018

I just implemented the abandoned cart automation. It was super simple and very straight forward. The best part is it does so much for free. I am excited to see how well it works. But if it works like the other free apps by Hextom it will be great. I currentlu use theikr shipping banner app,It is awesome. Seriousl, had an automated and customized banner up and live in just a few minutes, and it was free. Thanks Hextom. Keep making great apps!

Wall Street Western
United States
About 4 hours using the app
April 4, 2026

Great App with fantastic features.
All marketing solutions in one place.

Alhilal S.C Store - متجر نادي الهلال
United Arab Emirates
About 2 hours using the app
May 4, 2025

Es una plataforma muy interesante con muchas opciones, creo que bastante segura y perfecta para hacer crecer tu negocio. BAstante amigable, y con opciones que otras no tienen como web push y sms

Metayantra México
Mexico
16 days using the app
November 29, 2025

Great app!

Preciousvita
United Kingdom
Over 1 year using the app
September 16, 2025

good app, easy to set up and work with

magasinmotoculture.fr
Netherlands
About 18 hours using the app
August 5, 2025

nice

OLAB Store
Hong Kong SAR
6 months using the app
July 31, 2025

Great

Overland Symphony
Saudi Arabia
9 days using the app