Reviews (829)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

Edited May 28, 2020

Amazing and fast help as always! A few awkward things sometimes but they usually resolve very fast.
Edit: We needed some help with our plan and they acted very fast and were very helpful in resolving our issue. Really nice customer service!

Equisense Shop
France
7 months using the app
April 2, 2020

I went through a few different apps in Shopify before trying Weglot, and it has been a game changer now that I found this! There are a lot of useful features and it's easy to use, with very fair pricing. I also had a few questions for their customer support, and they are top notch as well. It's always good knowing you have someone reliable to reach out to if needed. Overall, great app and great experience so far, I highly recommend Weglot.

Sparkle In Pink
United States
1 day using the app
Edited April 3, 2020

Main problem that occured was that number of words just had run out. So, it was easy to fix it. Friendly service makes it especially convenient :)

HUNTERIOR
Estonia
About 1 month using the app
April 6, 2020

We're using this app for an online store, it works well and support is really helpful with quick response to emails.

Flying Changes
United Kingdom
5 days using the app
Edited April 2, 2024

I come to express my total dissatisfaction with this application.

If I had known it was so bad, I would never have chosen this application to translate my 2 websites...

Wegolt problems that are only noticeable after some time dealing with the application...

Weglot is a program in which its cost is per word count, and its cost is based on the number of words translated.

1 - I found that the weglot program translate languages that I didn't hire on my plan... and the number of words translated increases, so they want me to upgrade the plan I have, where I already pay €100 per month, which is already a very high price, for the performance of the program...

2 - I verified that it repeats the translations in the contracted languages, which increases the number of translated words. I have already eliminated these translations repeated by the program several times, but the program continues to make new repeated translations which increases the number of words translated and they want me to upgrade to the more expensive plan...

3- I have already corrected the program's automatic translations countless times, for manual translations, it took many hours of work doing manual translations, but after some time the program run and does a new automatic translation and what I did previously becomes automatic and wrong again, to many hours of work wasted...

4- The Visual Editor which allows you to do manual translations directly on the website does not work, I reported this situation 1 month ago and it is still unresolved...

Conclusion: Very expensive program and full of problems, I do not recommend it...

My Stores:
https://cowboybootseurope.com
https://cowboybootsportugal.pt

Cowboy Boots Europe
Portugal
About 4 years using the app
April 14, 2020

Great work, good contact with the help service, the translate work with the checkout too so let's gooo

C'est La Vie Paris
Switzerland
3 days using the app
April 15, 2020

Dynamic app, easy to use and awesome support. They will help with and explain each and every step so you can have the best experience.

Kenkomeals
Canada
8 months using the app
April 22, 2020

The app does exactly what is advertised, and the customer service is beyond helpful.

We've exchanged numerous emails, and every single one was polite, on point, and above all, helpful, and all of this as a free plan.

That needs to be said and praised.

I'm very happy with the app!

If I had one gripe, it would be that the Portuguese language only has Brazilian Portuguese, with the Brazilian flag as an option, but that is so common across so many apps and products, that it needs to be considered nitpicking.

Braaaaaapp
Portugal
1 day using the app
April 23, 2020

10/10
Very easy to use even for the non-techy teams
But i'd say that the most important is their customer support team. They reply in a second and always solve your issue.
Don't check for other app, this is the one you need.

yellowpop
United States
About 1 year using the app
April 27, 2020

Wow super service client! En français en plus!
Je trouve juste dommage qu'avec Shopify la traduction des notifications est compliqué mais on a beaucoup de soutien !

Mon adresse civique
Canada
20 days using the app