Reviews (827)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.
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This app is good for translating your website to different languages using Google Translate. Therefore, expect clunky and weird translation as you would expect from Google Translate. This may work for some, but not for others. You may want to look into just manually translating your key pages to sound more professional. Otherwise, don't bother paying for this app as your customers can use Google Translate for free.
Customer service is knowledgeable and responsive.
Be careful not to get billed for automatic upgrades. Write to them that you don't want to get billed for automatic upgrades. I fell for this. Never again. Note that this will mean some parts of your pages may not get translated.
This next one is my biggest pet peeve. It is important to note that as you make changes to your site (not new additional content; just any changes), they will store all the content (old and new) and translate absolutely everythinggggg which causes your wordcount (therefore pricing) to go way way up to the point that it sounds unreasonable. We had to go through each page and delete the old translation, which is very tedious. Just by doing that, it reduces the wordcount from 600,000 to below 200,000 for 5 languages. They translated everything including all URLs, all size options, all countries, all searches that customers did, all the dotted lines, dates, discontinued products, SKUs, and also the same translation stored more than once. Imagine all these little stuff gets multiplied by however many languages you offer. A way to avoid this is to do the tedious task of "blocking" translation.
All in all, good app to have if you need translation and don't mind clunky translation, but be very careful with the points mentioned above: overcharging, weird-sounding translation, and wordcount calculation. It can get expensive very quickly.
Weglot team: please take this feedback to better your offering. Translating every single little thing (old and new) breaks down the integrity of your brand. Give customers the courtesy of upgrade advance notification. You have so much potential but practices like this make you look bad.
There are bugs here and there but the support is super responsive and helps solving issues really fast. Thank you guys, keep improving the app.
Awesome support! Christopher was very helpful and his response in our needs was immediate. Thank you!
Awesome support! John replied in a matter of minutes and was very helpful! Problem solved in no time. Thank you!
Very bad experience and many problems from weglot app.
Very disappointed.
It's many other good multilingual apps you can use.
Fantastic support and easy to use. We moved from using other translation apps to Weglot and couldn't be happier with it.
The rating is for the customer service which was super fast and to the point.
It is always such a relief to get assistance once you are in the middle of things.
Great support. Great support.Great support.Great support.Great support.Great support.Great support.Great support.Great support.Great supp
Great and quick support.
We faced issues after we updated our theme.
They fixed those issues in a few hours.
Keep it up!
Weglot is a great app that works perfectly with our Shopify Plus stores. The interface is great and easy to operate. Weglot has all you could possible need from a translations tool. Additionally, perfect customer service - Christophe is doing a great job, replying really fast and solving every ticket with great care and knowledge. We highly recommend it!
Very quick support. solved my issues in minutes! I tried couple of apps but this one is the best!! Keep it up